Log-In Error: Something went wrong on our end

[BIGOX]

When I try to log into the game site using my other account I got directed to another NCSoft login site (LinageII/Wildstar) with an error message saying "Something went wrong on our end.  Please try again in a few minutes"  Anyone have this problem?  I am able to log into BNS client to go into the game.  However, unable to log into game site does not allow me to purchase or recharge any NCcoins.

[Aurinya]

Greetings!

 

Sorry to hear about the login issues. Please try the following link to log into your NCSOFT account: 

https://login.bladeandsoul.com/login

Thank you!

[BIGOX]

I did that and just tried again a moment ago.  It still redirected me to the Wildstar page with the same message.

I did not create any Wildstar/LinageII profile.  Just been playing BNS.

By the way, I also tried to log in using other computers as well.

Edited February 6, 2017 by BIGOX

[PhoenixMitra]

Greetings,

 

If you are still encountering this issue, please review the following page and submit a ticket if needed:

 

https://support.bladeandsoul.com/hc/en-us/articles/205637389

 

Thank you!

[VipSamurai]

 

 

Try  what in this video it works with me 

[Christa Nyer]

Oh wow dude, thank you so much for the video, this problem had been bugging me for months! It also fixed my payment issues! (Payment Authorization Fail).

[Rikudu]

Thanks alot bro! your a legend! fixed my login issues.

[SakiX]

this didnt fix my problem..

and how the hell can I submit a ticket if I can't login at the first place!!?

[Aurinya]

Greetings,

 

Sorry to hear about your ongoing login issues. If you are unable to submit a ticket through our website, please send your ticket by email, using the mail associated with your NCSOFT account, to support@bladeandsoul.com. 

 

Thank you!