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Unable to update.


ElectraLove

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9 hours ago, ElectraLove said:

Since I decided I wanted to PvP, I was slapped with this annoying update bug.

9bd23974ea9c88d488e858b9bd15af0a.png

Anyone have any idea on how to fix it? I even tried uninstalling and this came up again. 

According to your screenshot, your error is E02018. Here is what Support says about that error: https://support.bladeandsoul.com/hc/en-us/articles/207539943-Errors-E01005-E02018-E02015-E02016-E02019

 

Others appeared to have error E02017, in which the solution was to go into Task Manager and manually stop a BnS program that was still running in the background: https://support.bladeandsoul.com/hc/en-us/articles/207684183-E02017

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16 hours ago, Sanjhiyan said:

According to your screenshot, your error is E02018. Here is what Support says about that error: https://support.bladeandsoul.com/hc/en-us/articles/207539943-Errors-E01005-E02018-E02015-E02016-E02019

 

Others appeared to have error E02017, in which the solution was to go into Task Manager and manually stop a BnS program that was still running in the background: https://support.bladeandsoul.com/hc/en-us/articles/207684183-E02017

Sorry, but this doesn't apply to me. The support link is not helpful at all, as I have reinstalled about 3 times now. From the site's download. 

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I have the same issue.  I followed supports suggestions and nothing.  I even changed my DNS settings to google's and nothing.  I tried VPN client, disabled firewall, antivirus, uninstalled/installed the game and sadly still nothing.  Been at this for a couple of hours that I gave up and uninstalled the game.  Been playing this game since beta and took a break for a couple of months.  Sadly I uninstalled it for good right now since nothing I try is fixing the issue.  Maybe in a couple of months I "may" give the game another chance or not.  MMO 101, make a client that patches with no issues.  If the subs can't log in and they get frustrated you just lost some revenue.

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