OctaviaChan Posted January 22, 2017 Share Posted January 22, 2017 46 minutes ago, WiLLyxDee said: reformating seems a lil much especially when all the scans they made us do show that there is NOTHING wrong with our rigs It has to be something on their end which hopefully is fixed by next weeks maintenance... @WiLLyxDee i 100% agree but imma go ahead and buy a New copy of win 10 home, formate my PC and see if reghames advice helps if it dosent its 100% all on Ncsoft Link to comment Share on other sites More sharing options...
Derreavus Posted January 22, 2017 Share Posted January 22, 2017 (edited) So I was able to get around the blue screen, I had got into my computer and discovered that I plugged my drives into a port designed for non-atapi devices commonly designated with a e1, e2, etc at the end (I.E. SATA6G_E1), which isn't a problem for hard drives and SSDs (as they are ATAPI devices) though it seems that BNS is somehow turning off these ports. I opened my computer and changed my hard drive cables around to a different port (ones that support ATAPI devices denoted like so SATA6G_X where x is the port number) and it works! Please don't do what I did if you don't know what you are doing as I am not responsible for damages. I built my computer so I am very comfortable in my PC. I would also state that this may not work for everyone! I am merely just presenting what worked for me to hopefully help others in their quest to get around the BSOD on launch. *Edit* SSDs and hard drives run better on ATAPI ports as they are designed for raid and also CD/DVD/Blue ray drives. Non-Atapi ports are meant for additional storage hard drives. *Edit 2* Information about the Sata Ports can be found in your Mother Board Manual Edited January 22, 2017 by Derreavus 1 Link to comment Share on other sites More sharing options...
reghame Posted January 22, 2017 Share Posted January 22, 2017 after about 6 hours of play, im sad to say the issue finally came back. game close out middle of a MSP and then tried to relaunch and issue came back. i have no idea where to go from here now. Link to comment Share on other sites More sharing options...
reghame Posted January 22, 2017 Share Posted January 22, 2017 so yes, at this point it is 100% NCsoft's fault and in no way shape or form a corrupted profile from windows at this point. so yea, they need to get on this faster then they have been. it more than likely has to do with how windows 10 works, in how it automatically like to update itself. Once windows hits a certain patch point, blade and soul does not want to work with it and causes a crash if you try to launch the game. there is BTW no real way i can see how to fix this on our end just due to how windows 10 works. so NCsoft really needs to jump on this and find what exactly is causing this compatibility issue. Link to comment Share on other sites More sharing options...
Derreavus Posted January 22, 2017 Share Posted January 22, 2017 19 minutes ago, reghame said: so yes, at this point it is 100% NCsoft's fault and in no way shape or form a corrupted profile from windows at this point. so yea, they need to get on this faster then they have been. it more than likely has to do with how windows 10 works, in how it automatically like to update itself. Once windows hits a certain patch point, blade and soul does not want to work with it and causes a crash if you try to launch the game. there is BTW no real way i can see how to fix this on our end just due to how windows 10 works. so NCsoft really needs to jump on this and find what exactly is causing this compatibility issue. It can't be because of windows 10 because there are people using windows 7 with the same issue. Its an issue with sata ports and BNS somehow turning off certain ports. Link to comment Share on other sites More sharing options...
WiLLyxDee Posted January 22, 2017 Share Posted January 22, 2017 yeah my windows 10 wasn't even updated with the latest updates (couple months behind even) and I was already getting the BSOD when before this update the game was running perfectly fine. Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 22, 2017 Share Posted January 22, 2017 (edited) 2 hours ago, Derreavus said: It can't be because of windows 10 because there are people using windows 7 with the same issue. Its an issue with sata ports and BNS somehow turning off certain ports. @Derreavus if its not to much trouble can you have a look at these Hdd's and see if any of them you migh think might need to be swopped and ill give it a try the Samsung EVO is the SSD of corse Edited January 22, 2017 by OctaviaChan Link to comment Share on other sites More sharing options...
Kitsune Heiya Posted January 22, 2017 Share Posted January 22, 2017 (edited) Hi, I had the same issue, if you have a Samsung SSD plugged on ASMedia 106X SATA3 controller, plug it on your intel controller, it worked for me. Generally, if you have 8 sata ports on your motherboard, ports 1-6 are on intel controller, ports 7-8 are on asmedia controller. Don't forget to update your BIOS boot settings Edited January 22, 2017 by Kitsune Heiya Link to comment Share on other sites More sharing options...
Kryptical Posted January 22, 2017 Share Posted January 22, 2017 8 hours ago, Derreavus said: So I was able to get around the blue screen, I had got into my computer and discovered that I plugged my drives into a port designed for non-atapi devices commonly designated with a e1, e2, etc at the end (I.E. SATA6G_E1), which isn't a problem for hard drives and SSDs (as they are ATAPI devices) though it seems that BNS is somehow turning off these ports. I opened my computer and changed my hard drive cables around to a different port (ones that support ATAPI devices denoted like so SATA6G_X where x is the port number) and it works! Please don't do what I did if you don't know what you are doing as I am not responsible for damages. I built my computer so I am very comfortable in my PC. I would also state that this may not work for everyone! I am merely just presenting what worked for me to hopefully help others in their quest to get around the BSOD on launch. *Edit* SSDs and hard drives run better on ATAPI ports as they are designed for raid and also CD/DVD/Blue ray drives. Non-Atapi ports are meant for additional storage hard drives. *Edit 2* Information about the Sata Ports can be found in your Mother Board Manual Exactly what I did as well Link to comment Share on other sites More sharing options...
AriDoll Posted January 22, 2017 Share Posted January 22, 2017 8 hours ago, Derreavus said: So I was able to get around the blue screen, I had got into my computer and discovered that I plugged my drives into a port designed for non-atapi devices commonly designated with a e1, e2, etc at the end (I.E. SATA6G_E1), which isn't a problem for hard drives and SSDs (as they are ATAPI devices) though it seems that BNS is somehow turning off these ports. I opened my computer and changed my hard drive cables around to a different port (ones that support ATAPI devices denoted like so SATA6G_X where x is the port number) and it works! Please don't do what I did if you don't know what you are doing as I am not responsible for damages. I built my computer so I am very comfortable in my PC. I would also state that this may not work for everyone! I am merely just presenting what worked for me to hopefully help others in their quest to get around the BSOD on launch. *Edit* SSDs and hard drives run better on ATAPI ports as they are designed for raid and also CD/DVD/Blue ray drives. Non-Atapi ports are meant for additional storage hard drives. *Edit 2* Information about the Sata Ports can be found in your Mother Board Manual This has finally worked, thank you so much. I switched my sata ports around on my motherboard and it has worked. It seems as though now the new patch is now disabling ports on certain motherboards. That's ridiculous. Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 22, 2017 Share Posted January 22, 2017 Hi ya guys i just wont to give a MASSIVE that to All on this tread for taking the time out to help me and others. Now swopping over the Sata cables worked and im able to play again so thank you thank you Derreavus and all others that pointed that out yous are all god sents <3 now if anyone else is having trouble try this out. 11 hours ago, Derreavus said: So I was able to get around the blue screen, I had got into my computer and discovered that I plugged my drives into a port designed for non-atapi devices commonly designated with a e1, e2, etc at the end (I.E. SATA6G_E1), which isn't a problem for hard drives and SSDs (as they are ATAPI devices) though it seems that BNS is somehow turning off these ports. I opened my computer and changed my hard drive cables around to a different port (ones that support ATAPI devices denoted like so SATA6G_X where x is the port number) and it works! Please don't do what I did if you don't know what you are doing as I am not responsible for damages. I built my computer so I am very comfortable in my PC. I would also state that this may not work for everyone! I am merely just presenting what worked for me to hopefully help others in their quest to get around the BSOD on launch. *Edit* SSDs and hard drives run better on ATAPI ports as they are designed for raid and also CD/DVD/Blue ray drives. Non-Atapi ports are meant for additional storage hard drives. *Edit 2* Information about the Sata Ports can be found in your Mother Board Manual Link to comment Share on other sites More sharing options...
Tilah Posted January 22, 2017 Share Posted January 22, 2017 lol.. changed the sata port from my hard drive around like the guy recommended. No more blue screen of death. Just back to the client crashing randomly again. Since this is during such a huge event, they honestly should extend it or do SOMETHING to compensate players. I've never had any issues with the game whatsoever and now I had to go into my computer and switch something around because of something on their end? Total bs. Link to comment Share on other sites More sharing options...
Aniger Posted January 24, 2017 Share Posted January 24, 2017 I should say thank you to whoever figured out the cause of problem Been dealt with tech support(+GM) since the first day they can't help at all and they refused to pay back for my lost cause by their WELL MADE client what a joke lol Link to comment Share on other sites More sharing options...
Kryptical Posted January 24, 2017 Share Posted January 24, 2017 (edited) :'( when I pointed out the SATA ports were getting disabled I got ignored No love for Krypt Edited January 24, 2017 by Kryptical Link to comment Share on other sites More sharing options...
Derreavus Posted January 25, 2017 Share Posted January 25, 2017 4 hours ago, Kryptical said: :'( when I pointed out the SATA ports were getting disabled I got ignored No love for Krypt Actually it was your post that made me double check the sata ports in the first place. Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 25, 2017 Share Posted January 25, 2017 Hi Again guy sad news in back to squar one again and the BSOD because Sata ports are being DC when ever i try to play B&S. has anyone been able to work out why B&S is doing this? Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 25, 2017 Share Posted January 25, 2017 13 hours ago, Aniger said: I should say thank you to whoever figured out the cause of problem Been dealt with tech support(+GM) since the first day they can't help at all and they refused to pay back for my lost cause by their WELL MADE client what a joke lol @Aniger Dont worry ive had the same FK around my self lets just hope they pull there fingers out and fix the prob in the next maintance Link to comment Share on other sites More sharing options...
Derreavus Posted January 26, 2017 Share Posted January 26, 2017 On 1/25/2017 at 8:48 PM, OctaviaChan said: Hi Again guy sad news in back to squar one again and the BSOD because Sata ports are being DC when ever i try to play B&S. has anyone been able to work out why B&S is doing this? What's your Motherboard, do you know? Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 29, 2017 Share Posted January 29, 2017 On 1/26/2017 at 3:08 PM, Derreavus said: What's your Motherboard, do you know? Hi ya Derravus its a Z87 - Plus Link to comment Share on other sites More sharing options...
Derreavus Posted January 29, 2017 Share Posted January 29, 2017 (edited) 6 hours ago, OctaviaChan said: Hi ya Derravus its a Z87 - Plus I am going to need a bit more information... Make, Model, etx. For exam I have the Asus M5A99 FX Pro R2.0 If its the Asus Z87 - Plus Then you are going to want to put your system drive in port SATA6G_1 Layout of the board and where the port is, is on this image (SATA6G_1 is the uppermost sata port: Edited January 29, 2017 by Derreavus Link to comment Share on other sites More sharing options...
OctaviaChan Posted January 29, 2017 Share Posted January 29, 2017 (edited) @Derreavus yes thats it Ausu Z87 - plus and ive got all HHD's and SSD in all the ports other then the bottom to ports on the diagram atm so B. bottom port and the one below that one. now after buying a new copy of Win 10 for the PC and a reformat its running the game OK so far but im not gonna hold my breath though. Also a big thank you for taking the time to hep me out with this i really appreciate it https://www.asus.com/au/Motherboards/Z87PLUS/HelpDesk_Manual/ <--- thats my mother board. Also might i add its really silly the a game can disconnect Sata ports i never though that was possible. Edited January 29, 2017 by OctaviaChan Link to comment Share on other sites More sharing options...
Dikyashi Posted February 3, 2017 Share Posted February 3, 2017 (edited) I have the same problem.My computer completely freezes up,no BSOD though .I have to restart my pc to get it back working.Please help as i am unable to play as it freeezes my PC. EDIT:MY PC specs Win10(64bit) rx480 16gb ram 2 TB HDD asrock z170 fatality k6 i56600k Edited February 3, 2017 by Dikyashi Link to comment Share on other sites More sharing options...
Faith Posted November 23, 2017 Share Posted November 23, 2017 (edited) On 1/22/2017 at 4:21 AM, Derreavus said: ''So I was able to get around the blue screen, I had got into my computer and discovered that I plugged my drives into a port designed for non-atapi devices commonly designated with a e1, e2, etc at the end (I.E. SATA6G_E1), which isn't a problem for hard drives and SSDs (as they are ATAPI devices) though it seems that BNS is somehow turning off these ports. I opened my computer and changed my hard drive cables around to a different port (ones that support ATAPI devices denoted like so SATA6G_X where x is the port number) and it works!'' This post saved my blue screen! It doesn't cause my computer to crash any longer, so if anyone is having crashing and blue screen issues when trying to launch, I recommend this solution. Edited November 23, 2017 by Faith Link to comment Share on other sites More sharing options...
Kayla Posted January 24, 2018 Share Posted January 24, 2018 Is there any update as to what is going on? I've been back and forth with support for 2 days now and no solution. Link to comment Share on other sites More sharing options...
Kayla Posted January 24, 2018 Share Posted January 24, 2018 I have no idea about computers, hard drives and anything, so I don't know what to swap out and will definitely not do it. If I did, I'd ❤ ❤ ❤ ❤ something up. So, nevermind on playing BnS. :( Link to comment Share on other sites More sharing options...
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