My Premium Membership level was reset

[Syrang]

I bought the latest swimsuit that was released, and I noticed my membership was reset from level 10 to level 1 with 10,000,000 points needed to just to get to level 2! SERIOUSLY WHAT THE HELL!! I want my level 10 membership back along with all the experience & gold I've missed out on. This is ridiculous.

 

If anyone else has experienced this, please share.

[Syrang]

I've already tried that and it still remains

 

[Lunakitty]

Did you try relogging? I think there has been these incidents before but in most cases it fixed by itself with relogging.

[Syrang]

After relogging a few times, it finally went back. Thank you!