SystemErr 300

[Lunakitty]

Did you restart your computer? Tried file repair?

[Unregit]

Whats going on, cant login on main account after update

[Unregit]

4 minutes ago, Lunakitty said:

Did you restart your computer? Tried file repair?

No I didnt. Need to restart? But I can login on my BM but not on main sin

[Zachariasz]

Same here, can log onto all character, but not the main one.

[Noruxon]

same here, alts work, main doesnt

[SturdyRaptor]

Same thing is happening for me , i cannot login on my main , but can log in on other alts , tried file repair , restarting pc and router everything i could think of. 
Every time i select my main , SystemErr(300 blah blah )

[PhoenixMitra]

Greetings,

 

Thank you for letting us know. We will look into this.

 

Team Blade & Soul

[Sanctioned]

I payed for my master pack, I expect to be able to log in to the game. This is a serious waste of my time. Waiting on a problem you guys can fix.

[Guak]

mine is doing the same.  I only have main.   Error 300.  submitted a ticket.   that's what I get for taking day off work for update...

[Unregit]

19 hours ago, PhoenixMitra said:

Greetings,

 

Thank you for letting us know. We will look into this.

 

Team Blade & Soul

How many time We need to wait?

[Kirito Kirigaya]

Good evening,  So now, I just made the latest game update and when I try to sign in with my main character, an error message is displayed -> You have been disconnected from the server. SystemErr - (300 : Server authentication failed ) .... So I thought there might be a maintenance on my server ( Hogdonny ) but this is not the case because I just created another character and it works perfectly ... If someone has or has had the same problem thank you for helping me .

[DrakoFireblaze]

a lot of people have reported this error already just send a ticket report to Ncsoft and just stare at the screen like the rest of us for an answer

[Liinxy]

Greetings,

 

If you are experiencing  Error 300: Server Authentication Failure when trying to enter the game, please submit a ticket to customer support and they will be able to address the issue for you. https://support.bladeandsoul.com/hc/en-us

[BunnyFuFu]

I've had this same problem since the last patch. I've been going back and forth with the customer support, so far they have not solved my issue. This is extremely sad because i have spent a good amount in this game. The answer given to me by  customer support was that i am experiencing packet loss and that  the game is trying to adjust my position to the last known location. Because the server is always right, (this is a security measure for anti-cheating/hacking) the game is forced to adjust my location to where the server last thought i was. This causes the character to "snap back" or "rubberband" to that location. If not enough data is received in a period of time, then the game will likely disconnect because it thinks you are no longer active. And for all the lads who can't still login and wants to play the next chapter really badly try using Pingzapper (use the dallas server) this actually worked for me, i don't know how but it did. I'm not sure if it's against the rules in this forum to name a third party program but if it is, i'll edit this.

[LordPoring]

nid help with systemerror 300!!!