Teffy Posted May 25, 2016 Share Posted May 25, 2016 Ok I got hacked.How this guy stolen my account I'm still trying to figure out.I got the idea ncsoft account protection is really really really bad - no security questions,etc literally no protection.However my pain is not just that I got hacked but because I have reputation on Windrest server Europe and this guy somehow eventually know that and he is abusing my account....he scammed many people in past 2h(Because ncsoft support is the best thing in this game and reply to lock account seems to take looong time)even accounts.Because people know me. And there my rupation and my hongmoon path to glory is about to end.I spend a lot money in this game but now I`ll be gone.I can't stand the fact of what happened and I just can't see my future in this game as people will point at me with a whisper "this guy is major scammer". Sincerly yours,HCO aka Dans Windrest Europe. Link to comment Share on other sites More sharing options...
Kohashi Posted May 25, 2016 Share Posted May 25, 2016 how is account protection weak? You have to authorize the IP, you are notified if some1 accessed your account, they need to know your password and they need to know your 6 digit code as well? what? Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 4 minutes ago, Kohashi said: how is account protection weak? You have to authorize the IP, you are notified if some1 accessed your account, they need to know your password and they need to know your 6 digit code as well? what? I'm still trying to figure out how that happen.But thing is it did happen and the sad part - many friends and random people got scammed. In every game I played so far you have few steps of verification - phone number,security questions when e-mail is about to be changed and so on.Here? Nothing... Link to comment Share on other sites More sharing options...
NCSOFT Ooneka Posted May 25, 2016 NCSOFT Share Posted May 25, 2016 Hello Teffy! If your account has been hacked, I would advise you to contact as soon as possible the support: https://support.bladeandsoul.com/hc/en-us If you cannot access your account anymore, you can use the following email: support@bladeandsoul.com. Best regards, Team Blade and Soul. Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 I wrote to support from my second account in the minute I noticed my e-mail was hacked.Thing is your support is extreamly slow and the hacker is on rampage mode scamming people and accounts.He is selling people ncoins or whatever and as I have high reputation people are giving him ther info to log in ther accounts for premium membership although I never myself asked anyone account info... When I logged in our TS to ask people am I logged in they told me all this things...this guy scammed thousands of gold... Link to comment Share on other sites More sharing options...
Kohashi Posted May 25, 2016 Share Posted May 25, 2016 14 minutes ago, Teffy said: I'm still trying to figure out how that happen.But thing is it did happen and the sad part - many friends and random people got scammed. In every game I played so far you have few steps of verification - phone number,security questions when e-mail is about to be changed and so on.Here? Nothing... >.> I suggest making a strong password in the future. One that contains at least 1 Capital letter, number and special symbols like: AsDfGhTr01*& which is impossible to brake. Link to comment Share on other sites More sharing options...
BlueBunnay Posted May 25, 2016 Share Posted May 25, 2016 7 minutes ago, Teffy said: I wrote to support from my second account in the minute I noticed my e-mail was hacked.Thing is your support is extreamly slow and the hacker is on rampage mode scamming people and accounts.He is selling people ncoins or whatever and as I have high reputation people are giving him ther info to log in ther accounts for premium membership although I never myself asked anyone account info... Your email was hacked? Interesting. They can't help you with your email though. Best thing to do is hope they lock your account quickly and then do an extremely slow investingation. Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 I restore my e-mail....they didn't locked the account yet although I submit a ticket...and the guy scammed many,many people... Link to comment Share on other sites More sharing options...
Mucski Posted May 25, 2016 Share Posted May 25, 2016 This usually happens when you accept a download from someone that plays bns and knows you. IT can be anything as long as it's an executable, it can contain a keyloger, and there is no protection from that apart your own. Because the user that actually "hacks" you, just uses your own password and e-mail, and pin and ... hell he may even know your paypal and other accounts by now. Link to comment Share on other sites More sharing options...
JCole Posted May 25, 2016 Share Posted May 25, 2016 Your clan mate, online friend, faction, dungeon buddy etc that has played by your side for months on end to the point trust was built could of easily hack your account by method of email file sending that you agreed to..... be careful because these hackers are very clever, they would buddy you for more than a year and still screw you over. Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 Your account has been accessed from an unverified location. IP Address: 88.113.28.118:8997 Country: FI * And the clan mate that got hacked as well(People though I'm on hes account on a rampage mode scamming everyone)have the same ip but different port.So the hacker is from FI >.< Link to comment Share on other sites More sharing options...
Zipa Posted May 25, 2016 Share Posted May 25, 2016 ^ Sounds about right. You probably downloaded third party program without proper anti virus protection on your PC. You probably have other things to worry about other than BnS. So in the end, NCSoft protection is not bullshit. You are just inexperience with your PC and the internet. Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 I'm playing MMOS from about 15 years now and It's first time I got hacked... Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 Just now, Mucski said: I am playing them longer, and NEVER got hacked. In fact, never got hacked on any website/game at all. I was very confident in myself as well but you never know ... Link to comment Share on other sites More sharing options...
Mucski Posted May 25, 2016 Share Posted May 25, 2016 1 minute ago, Teffy said: I'm playing MMOS from about 15 years now and It's first time I got hacked... I am playing them longer, and NEVER got hacked. In fact, never got hacked on any website/game at all.You also do realize, that BNS gives people incentive to hack people since everything is so hard to earn... so of course they will make up elaborate scam plans, and ways to get into rich people's accounts and empty them as fast as possible. Link to comment Share on other sites More sharing options...
cokaine Posted May 25, 2016 Share Posted May 25, 2016 3 hours ago, Kohashi said: how is account protection weak? You have to authorize the IP, you are notified if some1 accessed your account, they need to know your password and they need to know your 6 digit code as well? what? check this thread if you want to know Link to comment Share on other sites More sharing options...
Kohashi Posted May 25, 2016 Share Posted May 25, 2016 2 minutes ago, cokaine said: check this thread if you want to know exactly what i was telling him that his Password was probably garbage and he should make a password with increased strength. Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 My password was like letter-number-5 letters - special sign - 3 numbers. Imo the problem wasn't the password .... The hacker scammed over 10k gold from people from my account.I belive everyone in my place would feel really bad...just like I Do... Link to comment Share on other sites More sharing options...
ander01se Posted May 25, 2016 Share Posted May 25, 2016 I 4 hours ago, Teffy said: I wrote to support from my second account in the minute I noticed my e-mail was hacked.Thing is your support is extreamly slow and the hacker is on rampage mode scamming people and accounts.He is selling people ncoins or whatever and as I have high reputation people are giving him ther info to log in ther accounts for premium membership although I never myself asked anyone account info... When I logged in our TS to ask people am I logged in they told me all this things...this guy scammed thousands of gold... It's "I got the idea ncsoft account protection is really really really bad" Which is why the hackers got BOTH your BnS and E-mail login / account names? Seriously? I think you have some serious computer security issues in general... probably got full remote access to your PC. O_o And wtf... why would people give you their login info? Unless you guys have been sharing accounts before or something... I'd never give my best friend my login info, because who knows what shit he may have downloaded on his PC. O_o Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 13 minutes ago, ander01se said: I It's "I got the idea ncsoft account protection is really really really bad" Which is why the hackers got BOTH your BnS and E-mail login / account names? Seriously? I think you have some serious computer security issues in general... probably got full remote access to your PC. O_o And wtf... why would people give you their login info? Unless you guys have been sharing accounts before or something... I'd never give my best friend my login info, because who knows what shit he may have downloaded on his PC. O_o I was asking myself the same question - why he gived hes account info... Link to comment Share on other sites More sharing options...
876605_1452550437 Posted May 25, 2016 Share Posted May 25, 2016 Ive never heard of OP Link to comment Share on other sites More sharing options...
Teffy Posted May 25, 2016 Author Share Posted May 25, 2016 49 minutes ago, 876605_1452550437 said: Ive never heard of OP You may didn't but many did.In this case unfortunately to some. Link to comment Share on other sites More sharing options...
Kohashi Posted May 26, 2016 Share Posted May 26, 2016 1 hour ago, Teffy said: My password was like letter-number-5 letters - special sign - 3 numbers. Imo the problem wasn't the password .... The hacker scammed over 10k gold from people from my account.I belive everyone in my place would feel really bad...just like I Do... http://www.passwordmeter.com/ test your password here. lol and enter that IP in this : https://www.whatismyip.com/ip-address-lookup/ it even comes up with a name and address.. taadaa!! mistery solved Link to comment Share on other sites More sharing options...
Teffy Posted May 26, 2016 Author Share Posted May 26, 2016 34 minutes ago, Kohashi said: http://www.passwordmeter.com/ test your password here. lol and enter that IP in this : https://www.whatismyip.com/ip-address-lookup/ it even comes up with a name and address.. taadaa!! mistery solved 100% Very Strong I guess not that very strong... And the IP is somewhere in Finland at some unknown to me ISP...how does that will help me? I never was in Finland... Link to comment Share on other sites More sharing options...
Kohashi Posted May 26, 2016 Share Posted May 26, 2016 28 minutes ago, Teffy said: 100% Very Strong I guess not that very strong... And the IP is somewhere in Finland at some unknown to me ISP...how does that will help me? I never was in Finland... it gives the name of the user XD. its a static IP ... so like somebody said.. dont share your account with friends next time :p Link to comment Share on other sites More sharing options...
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