Dad Posted May 24, 2016 Share Posted May 24, 2016 Just woke up to (for once) go level my crafting chars so later on I can get more faction tokens in the future when I find 3 of them blocked, i'v checked the rest and what do you know, 7 out of 10 are blocked. Not really surprised by this as I knew it would happen sooner or later due to peoples accounts being hacked all these months and NOBODY telling us (like always) if the issue was fixed. This is why i'v I never buy anything and stay to my self.... Now to see if I can get them back or not... Only used them for crafting anyway oh and costumes (If I could even BUY anything, thanks community for lowering gold selling prices!....) Link to comment Share on other sites More sharing options...
fireEmplum Posted May 24, 2016 Share Posted May 24, 2016 same happend to me my main and alt accounts also my brother's account this is really sad and scarry i cant spent alot of effort for monthes just to get random ban like this Link to comment Share on other sites More sharing options...
DomiSotto Posted May 24, 2016 Share Posted May 24, 2016 Could it be the ban was applied because you actually have multiple accounts, and that mirrors the pattern of a bot farm owner? I am not sure it's typical for a player to have more than one account, because... well, most of us don't have enough time for one character on one account, let alone multiple accounts with 8 chars limit. Link to comment Share on other sites More sharing options...
NCSOFT Youmukon Posted May 24, 2016 NCSOFT Share Posted May 24, 2016 Hello there, If your accounts appear to have been locked (i.e. you receive the message "Due to suspicious activity this account has been locked"), please reach out to us at: appeal@ncsoft.com, the Customer Support team will then take care of your case (it usually takes ~1 day for Customer Support to reply to these inquiries). Using multiple accounts with the same IP address is typically something which leads to automatic locking. Not because we are "banning" you, but because our detection algorithms consider that behavior suspicious and automated locking can occur. Please rest assured that if you haven't violated any rule your account will be reinstated promptly :) Link to comment Share on other sites More sharing options...
Dad Posted May 24, 2016 Author Share Posted May 24, 2016 This is why I have a lot of accounts, I love Lyn chars and I make wallpapers ( and vids but thats another story) Link to comment Share on other sites More sharing options...
ander01se Posted May 24, 2016 Share Posted May 24, 2016 Just now, Dad said: This is why I have a lot of accounts, I love Lyn chars and I make wallpapers ( and vids but thats another story) Nickname "Dad", lots of Lyn female chars... nothing suspicious here! O_o Jk, nice work on the wallpaper! :p Link to comment Share on other sites More sharing options...
Dad Posted May 24, 2016 Author Share Posted May 24, 2016 2 hours ago, Youmukon said: Hello there, If your accounts appear to have been locked (i.e. you receive the message "Due to suspicious activity this account has been locked"), please reach out to us at: appeal@ncsoft.com, the Customer Support team will then take care of your case (it usually takes ~1 day for Customer Support to reply to these inquiries). Using multiple accounts with the same IP address is typically something which leads to automatic locking. Not because we are "banning" you, but because our detection algorithms consider that behavior suspicious and automated locking can occur. Please rest assured that if you haven't violated any rule your account will be reinstated promptly :) I guess that explains my 2 other little princess accounts were not banned (logging on them all takes hours and I get bored) Uhh i'v already sent a ticket about this after checking my accounts. Should I email them about this anyway? Link to comment Share on other sites More sharing options...
Tupac Shakur Posted May 24, 2016 Share Posted May 24, 2016 Wow.. I hope you get them back! that sucks. Nice wallpaper by the way. Link to comment Share on other sites More sharing options...
NCSOFT Youmukon Posted May 24, 2016 NCSOFT Share Posted May 24, 2016 3 minutes ago, Dad said: I guess that explains my 2 other little princess accounts were not banned (logging on them all takes hours and I get bored) Uhh i'v already sent a ticket about this after checking my accounts. Should I email them about this anyway? Tickets or email are both fine, everything goes to the same place. Sending an email just automatically generates a ticket :) Link to comment Share on other sites More sharing options...
Dad Posted May 24, 2016 Author Share Posted May 24, 2016 Oh, alright I guess i'll just wait then thanks. Well....uhh guess i'll post some paps here and wait it out, go draw or somethin till it's fixed (cause I don't feel like getting on my main for misty forest...) Link to comment Share on other sites More sharing options...
Kuro69 Posted May 24, 2016 Share Posted May 24, 2016 5 hours ago, Youmukon said: Hello there, If your accounts appear to have been locked (i.e. you receive the message "Due to suspicious activity this account has been locked"), please reach out to us at: appeal@ncsoft.com, the Customer Support team will then take care of your case (it usually takes ~1 day for Customer Support to reply to these inquiries). Using multiple accounts with the same IP address is typically something which leads to automatic locking. Not because we are "banning" you, but because our detection algorithms consider that behavior suspicious and automated locking can occur. Please rest assured that if you haven't violated any rule your account will be reinstated promptly :) Hello Youmukon. i have banned of my 2 accounts at same time. I dont used nothing for get block. it will be for use 2 accounts at same ip? if is for this, tell me what i can say on ticket or email, for appeal this ? i send emails, but i dont get any help of this, my acounts are still blocked :c Link to comment Share on other sites More sharing options...
LadyGamerluv Posted May 24, 2016 Share Posted May 24, 2016 Dad your art is beautiful, love the little lyn with the afro, so cute <3 Link to comment Share on other sites More sharing options...
YamiKokennin Posted May 24, 2016 Share Posted May 24, 2016 That smirk...haha very cute Link to comment Share on other sites More sharing options...
Windy Posted May 24, 2016 Share Posted May 24, 2016 Dad,hope you will get them back -even if for the sake of cuteness overload:D Link to comment Share on other sites More sharing options...
Dad Posted May 24, 2016 Author Share Posted May 24, 2016 edit* Nvm Zero, cya. Link to comment Share on other sites More sharing options...
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