Game Disconnection : Cannot get past avatar screen. Need help.

[Lichtz]

Hello everyone, I just started playing Blade and Soul last week and at first the game was perfectly fine until the first 14 levels but since three days ago I have been getting this error message whenever I try to join the server this pops up and prevents me from playing the game :

 

 

 

I haven't been able to play the game at all because of it.

Do note that the game was perfectly fine when I installed it.

 

This is my first time posting so kindly let me know if any more details are to be submitted.

 

 

Note : I do not own any ASUS or Razer services.

 

[Vernnell]

Is not the ASUS or Razer services, they do something with the last patch, like you said it all fine before this 3 days and the last update, I have several Disconnection from server.
And I send a ticket too, they try to solve the problem, but nothing work, so is the patch they do something wrong there.

[Lichtz]

Issue still not resolved, need help!