Shanlieteru Posted April 14, 2016 Share Posted April 14, 2016 Hai guys, we are in 2016. Why do we need too wait 24h or even 12h to get Ncoin after purchasing them? Is this *cricket*in real ppl? Link to comment Share on other sites More sharing options...
MGT Posted April 14, 2016 Share Posted April 14, 2016 I had no trouble getting them at all with a loadable master card. Your credit card type + bank might have something to do with this? Ask your card provider if they have any issues with NCSoft and if not take it up with NCSoft directly as a (probably useless) ticket. Link to comment Share on other sites More sharing options...
Shanlieteru Posted April 14, 2016 Author Share Posted April 14, 2016 No, ive payd with the Paysafecard. Itsnt a credit card or smth.. +edit; i forgot the mention that i can see how much ncoin did ive, but i cannot use them. niceu +edit²; "The transaction cannot be completed until the Ncoin evaluation finished." Link to comment Share on other sites More sharing options...
Montair Posted April 15, 2016 Share Posted April 15, 2016 Can you use it now? I also recharged ncoin today, and cannot use!! Link to comment Share on other sites More sharing options...
NCSOFT Amraith Posted April 15, 2016 NCSOFT Share Posted April 15, 2016 Hello, You have to wait 12 hours only on your first purchase. Regards, Team Blade & Soul. Link to comment Share on other sites More sharing options...
Brutalis Posted April 15, 2016 Share Posted April 15, 2016 I have same issue NC please help ! Link to comment Share on other sites More sharing options...
Brutalis Posted April 15, 2016 Share Posted April 15, 2016 1 minute ago, Brutalis said: I have same issue NC please help ! btw i paid yesterday, hoped that the 24 hr limit was maximum waiting time... Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted April 15, 2016 NCSOFT Share Posted April 15, 2016 Hi, We are sorry to hear about the long wait. Please reach out to our Support, so they can look into the matter for you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us. Team Blade & Soul Link to comment Share on other sites More sharing options...
Cedarbridge Posted April 16, 2016 Share Posted April 16, 2016 Apparently this is a comany-wide problem. I'm having the same issue. If this system intended to stop chargebacks they could have found a less fraudulent way to do it. Link to comment Share on other sites More sharing options...
KaLnoX Posted April 16, 2016 Share Posted April 16, 2016 20 hours ago, Amraith said: Hello, You have to wait 12 hours only on your first purchase. Regards, Team Blade & Soul. Not always true. I've purchased ncoin with different payment methods across different accounts. I got my ncoin instantly, the longest I've had to wait for a process was about 3hrs and I think that was only because the card I used wasnt one I'm accustom using online. That being said, I've linked the card with paypal and did every transaction effortlessly ever since, across multiple accounts. Every purchase was smooth, and I got my ncoins instantly. Link to comment Share on other sites More sharing options...
Arealynn Posted April 16, 2016 Share Posted April 16, 2016 I guess, maybe ncs is at some banks' blacklist? JK xD Link to comment Share on other sites More sharing options...
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