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Thx for helping


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I did get such message also one day and contacted the support explaining the situation. 6-8 hours later I got message that they had unbanned my account and here I am again happily playing. They will not look into your account if you do not send them ticket. There are TONS of accounts and they won't check every single one of them if they banned someone for correct reason or not. And as Elmala stated, they will not do anything regarding your account if you only post it to forums.

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