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can't change my profile photo :c


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everytime i try to take a picture or appearance from the photo gallery, to upload it for my new profile pic , that always said  * failed to upload character photo*  everytime..  if anybody have the same problem , let me know .

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Hi there lolily,


It seems like it has been disabled due to many players uploading animated .gif images as their profile picture, which seems to be unintended for upload.

Also as well as for some players who unfortunately uploaded inappropriate content for their profile picture.


In order to prevent unintended file formats uploaded to the character profile system. . 


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