"Disconnected for use of Unauthorized Program"

[Enamour]

What does this mean and should I go ahead and file a ticket so I'm not on some hit list or something? I have a pretty basic cable mouse (the only extra button is one to change the dpi setting that I rarely use) and I've downloaded only Blade and Soul, League of Legends, BDO, and recently (last night) Cabal 2 to pass a few things before uninstalling it again. As you can see, I can still log in right now but right before I got the message, I had about a full minute freeze. I was honestly expecting Error 1000 or 3000 and getting disconnected but this message spooked me a bit.

 

Should I be worried?

[Dotimus]

1 hour ago, Enamour said:

What does this mean and should I go ahead and file a ticket so I'm not on some hit list or something? I have a pretty basic cable mouse (the only extra button is one to change the dpi setting that I rarely use) and I've downloaded only Blade and Soul, League of Legends, BDO, and recently (last night) Cabal 2 to pass a few things before uninstalling it again. As you can see, I can still log in right now but right before I got the message, I had about a full minute freeze. I was honestly expecting Error 1000 or 3000 and getting disconnected but this message spooked me a bit.

 

Should I be worried?

check the first post on the forum about gameguard ( the sticky one -GameGuard Errors Information Request ), can be a error in gameguard, but i'm no bns dev, dont trust what i say.

[Enamour]

7 minutes ago, Dotimus said:

check the first post on the forum about gameguard ( the sticky one -GameGuard Errors Information Request ), can be a error in gameguard, but i'm no bns dev, dont trust what i say.

 

That's what my clan mates and I thought but then people are saying it's disabled so I'm not sure. I just sent in a ticket and they asked for logs and stuff to help sort things out. Figured it'd be best to be safe and not sorry in this case haha.

[Emya]

Also encountered this exact error while holding 1, 2, F, LMB and RMB at the same time for around 20seconds (after clicking/pushing them repetitively), out of frustration from Poh24 lag (playing from SEA just after reset, lots of players). It did freak me out a bit, but I tried logging in again immediately. Nothing amiss, except for Poh token/chest lol.