ReiNeith

day 6 now and ncoft is still ignoring us on the fps issue. no reply from moderators either

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7 minutes ago, ReiNeith said:

 

day6 now. and support is incompetent and refuses to believe its their side

What you espect from ncsoft?

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Aecoma   

We expect a company who gives a shit about the playerbase enough to acknowledge the problems existence. Considering a lot of people put money into the game and were able to play without issue until now, they're just meant to deal with it or move onto another game? This is disgusting. How are we on day 6 without a single response from ANY mods? Do they not check their bug report forums? 

Filing a ticket is met by the same copy/paste responses and finally being told that it's the fault of their ISP or computer itself. A 5 page thread filled with different people all experiencing the exact same issue is NOT an ISP's fault nor a PC issue. This is the fault of the patch. Take responsibility for something being wrong with your game and fix it!

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ReiNeith   
1 minute ago, Aecoma said:

We expect a company who gives a shit about the playerbase enough to acknowledge the problems existence. Considering a lot of people put money into the game and were able to play without issue until now, they're just meant to deal with it or move onto another game? This is disgusting. How are we on day 6 without a single response from ANY mods? Do they not check their bug report forums? 

Filing a ticket is met by the same copy/paste responses and finally being told that it's the fault of their ISP or computer itself. A 5 page thread filled with different people all experiencing the exact same issue is NOT an ISP's fault nor a PC issue. This is the fault of the patch. Take responsibility for something being wrong with your game and fix it!

glad we see eye to eye. i want to email someone in ncoft

 

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ReiNeith   
7 hours ago, ZerosuMetallium said:

They have servers in US not in EU. They maybe dont have problems with fps. But we EU players know better what fps are low. 

do you pay atttention at all. IM IN THE US ITS NOT A REGION ISSUE. READ THE *cricket*ING POST

 

 

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Aurinya   

Greetings,

Since the OP himself posted a link to an existing thread on the topic, I am locking this one up. Please keep in mind that, even if we do not respond to each thread individually, we do read your feedback. Multiple threads on the same issue, however, make it harder for everyone to keep track, so please keep your feedback to one thread.

Thank you and enjoy the forums!

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