ForGlory Posted March 1, 2016 Share Posted March 1, 2016 Very nice.. Link to comment Share on other sites More sharing options...
WszechbroPL Posted March 1, 2016 Share Posted March 1, 2016 Yeah. Some of us still waiting for any response :) Link to comment Share on other sites More sharing options...
Numie1 Posted March 1, 2016 Share Posted March 1, 2016 iam waiting since morning 6+ hours t.t Link to comment Share on other sites More sharing options...
Oomkin Posted March 1, 2016 Share Posted March 1, 2016 Premium 8 and spent loads on currency exchange, it leaves a really bad taste being banned and not getting an answer for 4hours. Link to comment Share on other sites More sharing options...
Jordan90 Posted March 1, 2016 Share Posted March 1, 2016 got banned aswell, waiting 6 hours already for a respond to my email Link to comment Share on other sites More sharing options...
ForGlory Posted March 1, 2016 Share Posted March 1, 2016 some one from support answer or nopy? >:D Link to comment Share on other sites More sharing options...
Goddard1 Posted March 1, 2016 Share Posted March 1, 2016 I lost faith rly. Link to comment Share on other sites More sharing options...
obscured Posted March 1, 2016 Share Posted March 1, 2016 Hello everyone. I'm posting this one more time. Try this email support@ncsoft.com and support@ncsoft.zendesk.com Quote Your request (4697152) has been updated. To add additional comments, reply to this email. Leecon (NCSOFT) Mar 1, 03:10 Hello, Thank you for contacting NCSOFT. We have reviewed the details of the action. As a result, we have completely removed the action and restored access to the account. We apologize for any inconvenience this may have caused. Thank you for your patience as we worked to resolve this matter for you. Regards, Leecon NCSOFT Support Team 2 I got unbanned within ~1.5 hours since I mailed them. I'm really happy how ncsoft handled this. Other companies would ignore you for ~1week or send you automated answers and you may never got your account back. Link to comment Share on other sites More sharing options...
Numie1 Posted March 1, 2016 Share Posted March 1, 2016 there goes 1 day of my premium wasted nothing since this morning and its 4pm they asked for additional info i replyed asap nothing since then Link to comment Share on other sites More sharing options...
Simuxas Posted March 1, 2016 Share Posted March 1, 2016 They still have not asked anything from me. Link to comment Share on other sites More sharing options...
WszechbroPL Posted March 1, 2016 Share Posted March 1, 2016 Same in my case they ask about mail, birthday and where acc was created and after that nothing. Link to comment Share on other sites More sharing options...
Numie1 Posted March 1, 2016 Share Posted March 1, 2016 i guess no warlock for us then lol feelsbad Link to comment Share on other sites More sharing options...
Numie1 Posted March 1, 2016 Share Posted March 1, 2016 watching Radeys stream arena and guess what hes only fighting des bots Link to comment Share on other sites More sharing options...
Darlingwtf Posted March 1, 2016 Share Posted March 1, 2016 well , im waiting more then 5 hours for unban for nothing while ingame сhat unreadable due to bots... GJ NCsoft Link to comment Share on other sites More sharing options...
freshdot Posted March 1, 2016 Share Posted March 1, 2016 9 minutes ago, WszechbroPL said: Same in my case they ask about mail, birthday and where acc was created and after that nothing. +1 Link to comment Share on other sites More sharing options...
myuna Posted March 1, 2016 Share Posted March 1, 2016 My wife tried to log in this morning "banned' RMT selling.........LOL, she has one character it is level 21 and has a grand total of 5 silver and 4 copper and she is accused of RMT selling ! Glad it happened now, was just about to purchase Premium for both my wifes and my own account for when we roll Warlocks, that is certainly not going to happen now, She as now decided to quit so not much keeping me here now.. GG NC for the awesome player base management, without a doubt 1# worst publisher EU. Link to comment Share on other sites More sharing options...
Simuxas Posted March 1, 2016 Share Posted March 1, 2016 Funny how I got response from support@ncsoft.com and support@bladeandsoul.com that they recieved my request but got nothing else after 3 hours. Link to comment Share on other sites More sharing options...
Raloz Posted March 1, 2016 Share Posted March 1, 2016 I can tell you guys what question they can ask you. I forgot what my birthday was during creation account so i'm still waiting 3 days after all questions. Provide them all needed information..and i mean it .ALL Physical address Date of Birth IP during creation account Country Display name you have during creation account Hope its can help you Link to comment Share on other sites More sharing options...
NanaVanity Posted March 1, 2016 Share Posted March 1, 2016 8 minutes ago, Raloz said: I can tell you guys what question they can ask you. I forgot what my birthday was during creation account so i'm still waiting 3 days after all questions. Provide them all needed information..and i mean it .ALL Physical address Date of Birth IP during creation account Country Display name you have during creation account Hope its can help you Raloz I think I have seen your post about this before as well. The site requests the date of birth like this month/date/year it is possible you put them in thinking it was date/month/year. So try telling them the other way around. So if your date of birth is say 3 of february 1988 so 3/2/1988 it i possible it took it as 2 of may 1988. so try it like this. Link to comment Share on other sites More sharing options...
Numie1 Posted March 1, 2016 Share Posted March 1, 2016 been waiting all day for a reply... definitely wont renewing my premium status when it expires... ppl get banned so easily without any real proof or log check ( if they checked in the first place most of us would't have been banned) Link to comment Share on other sites More sharing options...
WszechbroPL Posted March 1, 2016 Share Posted March 1, 2016 Lol my IP adress change each day cause i have dynamic IP. I don't remember IP which i have 4 months ago. Link to comment Share on other sites More sharing options...
Raloz Posted March 1, 2016 Share Posted March 1, 2016 3 minutes ago, NanaVanity said: Raloz I think I have seen your post about this before as well. The site requests the date of birth like this month/date/year it is possible you put them in thinking it was date/month/year. So try telling them the other way around. So if your date of birth is say 3 of february 1988 so 3/2/1988 it i possible it took it as 2 of may 1988. so try it like this. My birth day is 29.02 ..pretty unique but they said no it's not. They gave me birthday present as ban :) Link to comment Share on other sites More sharing options...
odiasuda Posted March 1, 2016 Share Posted March 1, 2016 Looks like a lot of these people who were banned had bought NCoins. Wouldn't that tell you they aren't gold sellers? Real gold sellers make like 12 cents a day - I'm pretty sure they're not using it to buy NCoins. Link to comment Share on other sites More sharing options...
Simuxas Posted March 1, 2016 Share Posted March 1, 2016 Well i got unbanned, that took only 8 hours. Link to comment Share on other sites More sharing options...
Jordan90 Posted March 1, 2016 Share Posted March 1, 2016 1 minute ago, odiasuda said: Looks like a lot of these people who were banned had bought NCoins. Wouldn't that tell you they aren't gold sellers? Real gold sellers make like 12 cents a day - I'm pretty sure they're not using it to buy NCoins. ye was buying shitload of ncoins aswell, not gonna say how much but thats obviously it, not gonna purchase jackshit in future, in like 10+ years of gaming i havent experienced so much bs Link to comment Share on other sites More sharing options...
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