Petition for a South American server

[DuenDi]

Hi, my friend and I have came up with the idea for this topic, we're both blade and soul players, we also played another game from NCSOFT, Aion. Well, on this topic I pretend to show/prove why the South American server is something NCSOFT should seriously consider doing as soon as possible. Since I'm a brazilian, I'll present the stats from Brazil, which, nonetheless, are similar with many other south americans from Argentina/Peru/Chile etc.

To make the reading easier, I'll put the subjects on topics, which follows:

 

 

• Mmorpgs of everywhere in the world have south americans players

 

Well, I presume that if you're reading this, you do play BnS, and if you play BnS or anyother mmorpg, you've for sure seen a south american player at some point (being in a grind/dungeon/chat). I think it's unnecessary to point out that many south americans players get it hard on the official server mmorpgs, since they're mostly not in our languages (they're mainly english). As a proof that the language implies a big limitation, here I show you two links (in brazilian portuguese):

 

Only 5% of brazilians speak english (this one, from 2014, shows that only 5% of our people speak english)

Brasil stands on 41º at english knowledge ranking (this one, from 2015, shows that Brazil is on the 41º global ranking position in english knowledge)

 

Despite this huge limitation, you still see alot of brazilians on every official mmorpg server you go, why? Because we don't have many options, something that will be shown further.

 

 

• Official mmorpg games don't usually come to South America

 

If you're a south american like me, this isn't news, but if you're not, yes, rarely the companies build a server for us, this is one of the reasons we're always at server from other locations. The last big mmorpg that came to Brazil is World of Warcraft on 2012. Still, you may say: "well, you could always play a private server, right?!". Well, indeed many brazilians think like that, but, do you know why some still doesn't go to privates? They usually are bad configurated and have the risk of closing out of nowhere, making us afraid of wasting all our investments and time for nothing after less than a semester.

Also, having lower ping equals more people playing, since the high ping makes people angry and/or disappointed, as example, I bring this graphic from League of Legends:

 

(Source: http://imgur.com/g1NeQXv)

 

 

• The ping struggle

 

 

For those a bit more intimate with mmorpgs, the ping on the game starts to make a tremendous difference. I'll show you my ping as example. When I started playing Aion, it was one of my first mmorpgs, and I had around 380ms, but, since I wasn't yet very familiar with the style, I though it was normal that my skills took almost 2 seconds to cast (back then I played as a sorcerer), furthermore, I wasn't yet a pvp fan. Then, after growing up in the game and also on my english, I learned that this wasn't normal, and not only that, every south american like me had the same issue.

This led me to meet the ping reductors, which saved me, oh my god, I started to play at 180~220ms on Aion, I felt like even the game (FPS) was smoother. But then, at high level pvps, even my 180ms wasn't enough to fight against those who live at NA, since every frame of a second starts to make a difference at high ranking pvp (I think this is even more important here on BnS, since it's supposed to be a competitive pvp mmorpg).

 

Following this thought, if you consider that there is even brazilians ping reductor companies, NCSOFT is really losing money here, because instead of buying more Ncoins and supporting NCSOFT, we have to pay just for a little lower ping. I'm also not considering that ping reductor doesn't work for everyone.

 

Here is a video showing the difference between 10ms and 230ms (just a reminder: 230ms is a good ping for a south american):

 

 

 

 

• The success of companies that brought official servers for South America

 

On this last topic, I'll show that the games brought to South America actually exceeded the companies expectations (not only mmorpgs), showing that is totally a profitable investment.

 

WoW on Brazil exceeds Blizzard's expectations(this one, also in brazilian portuguese, shows that brazilians exceeded Blizzard expectations on World of Warcraft server, they planned 2 realms and ended up doing 5. It's somehow like what happened with BnS on NA release, having to make other realms because of queue)

 

Neverwinter launches in Brazil (this one is in english, but I put it here because of the quotes from important people on the gaming industry, which I also quote right here)

 

"Brazil is a key and emerging market in the MMORPG space" said Perfect World Entertainment General Manager of Game Publishing, Andrew Brown.

 

"Connecting gamers with the great D&D gaming experiences in their preferred language is always a goal for us, and with the expansion of Neverwinter into Brazil, Perfect World continues to deliver that" said Nathan Stewart, brand director for Wizards of the Coast.

 

"MMOs account for nearly 75 percent of the Brazilian game market right now, and we've seen incredible demand from our player base for Neverwinter in Brazil" said UOL BoaCompra Director of Global Business Development, Julian Migura.

 

Brazil's gaming market (this one, on portuguese, shows that the gaming market on Brazil raises US$ 1 billion per year, being the third fastest growing on the world).

 

Well, that's it. As an initiative, my friend and I made an online petition (link at the end), to show NCSOFT that there's demand for it. We found another petition with similar interest, but you had to put too much information just to sign (like your zip code and address), so we started a new one which you only have to put your name and e-mail, the website recognizes your location automatically.

 

We have been thinking of doing something like this since we met on Aion, because we saw that sending tickets to NCSOFT wasn't really working, we usually just get automatic answers, and with the start of the server Beritra (on Aion), we clearly saw that South Americans made up to almost 50% of the players there, proving us right.

 

I end my topic asking you to sign the petition and colaborate on the topic with constructive ideas, I would love to read and I hope NCSOFT at some point does too.

 

The Petition

Edited March 18, 2016 by DuenDi

[rashiklol]

Play with high ping is frustrating, we really need this 

Lets Help Guys

[Ruffresia]

MMORPGs Brazilian servers are not "South American" servers... I do agree that we south americans have a bad experience due to high ping on NA servers but we also have latency problems connecting to Brazilian servers for those who are not in Brazil.

That's why we have a Brazil League of Legends server and a separate Latin America South server for example, not to mention the language barrier... Brazil is the only country in LAS that speaks Portuguese :/

 

So it's not that simple because they would have to launch a server for Brazil and a server for the rest of South America. 

Edited March 7, 2016 by Ruffresia

[DuenDi]

2 hours ago, Ruffresia said:

MMORPGs Brazilian servers are not "South American" servers... I do agree that we south americans have a bad experience due to high ping on NA servers but we also have latency problems connecting to Brazilian servers for those who are not in Brazil.

That's why we have a Brazil League of Legends server and a separate Latin America South server for example, not to mention the language barrier... Brazil is the only country in LAS that speaks Portuguese :/

 

So it's not that simple because they would have to launch a server for Brazil and a server for the rest of South America. 

Actually, the ping on Brazil for the other south americans are way too low compared to NA, and since you said about a MOBA, I tell you something, on DotA2, there is only one server for South America, which is on Brazil, however, you can choose "language preference", which could also easily be implemented on Blade&Soul, like they already do making NA and EU servers separately.

Nonetheless, I think a single server for south americans wouldn't have this big language barrier, after all our languages are very similar and we can understand each other easily.

[xSirk]

+1 We need server(s) in South America, if NCsoft wants to impulse this game as E-sport, you will have to do this! because battle arenas from SA players vs NA are really unfair.

[Ctwopoab]

Very good. +1 vote

[Darcyys]

+1

[Ctwopoab]

ty Darcyys

[hakazee]

+1

[Wilcalaf]

Totally agree!

Although i am living not in South America currently - i totally support this!

good luck!

[Kins]

+1 i living in brazil and it will be amazing to play with low ping.

 

Please NCsoft make this dream come true!!

[Alexandrepsjr]

+1 i living in brazil and it will be amazing to play with low ping.

 

Please NCsoft make this dream come true!!

[BattleKat]

i also have around 150-200 but i dont want specific servers for us, lets be honest, theres not that many players in our current servers, there are equal amount of players than bots...so they cant, and shouldnt do it.

 

But i agree that the server lag is huge, i dont know why is so unstable, they should find a method to reduce the lag...currently the only way to play the game is using WTFast or other ones like that, i am currently using PingZapper and it work amazing since now i can perform anicancels..., but i wish i didnt had to use it...

[DuenDi]

4 hours ago, BattleKat said:

i also have around 150-200 but i dont want specific servers for us, lets be honest, theres not that many players in our current servers, there are equal amount of players than bots...so they cant, and shouldnt do it.

 

But i agree that the server lag is huge, i dont know why is so unstable, they should find a method to reduce the lag...currently the only way to play the game is using WTFast or other ones like that, i am currently using PingZapper and it work amazing since now i can perform anicancels..., but i wish i didnt had to use it...

Well, the ping reductors doesn't work for everyone. I'm playing with 220ms and I can't pay WTFast, because I can't use my paypal brazilian wallet to pay stuff from outside of Brazil, and I don't have a credit card.

[BattleKat]

1 hour ago, DuenDi said:

Well, the ping reductors doesn't work for everyone. I'm playing with 220ms and I can't pay WTFast, because I can't use my paypal brazilian wallet to pay stuff from outside of Brazil, and I don't have a credit card.

Try the one i am using, you can use it for free tho it force you to restart every 30 mins, but is good enough for a good amount of PVP battles, then you restart it and do more PVP, i mean, is better than nothing u_u, and i am serious, it help A LOT, the one i am using is PingZapper

[Fortunato]

+1

[DuenDi]

5 hours ago, BattleKat said:

Try the one i am using, you can use it for free tho it force you to restart every 30 mins, but is good enough for a good amount of PVP battles, then you restart it and do more PVP, i mean, is better than nothing u_u, and i am serious, it help A LOT, the one i am using is PingZapper

I have actually tried out all the ping reductors I could find around. None of them gets me lower than 180, I used WTFast as an example, which doesn't affect me much and I can't pay it also. This PingZapper lowers my ping to 180 but everytime goes 230 and back again at 180, unstable. Anyway this is not something any player would enjoy to do, having to reconnect every 30 minutes.

[talecos]

Signed :)

[renan7413]

+1

 

[rashiklol]

+1

[dartvender]

Bom minha opinião seria  termos ping baixo com o jogo no brasil ,mas sinceramente eu acho que dificilmente eu jogaria ,creio que ficaria no Na por causa dos próprios brasileiros que em sua maioria são tudo crianças e muitos ofendidos com qualquer comentário que se faça chat-ingame, seria bom que esse mundarel de criança jogasse no brasil e quem quiser jogar séria e desafiando ping alto jogar no NA.

Sou casado e tenho vergonha de vários  comentários hostis no chat .BR é sempre odiado em games online e nem sempre eu sabia o porque mas de uns anos para cá em que jogo esses jogos eu sei agora o porque .

Me da vergonha de ver muitos incompetentes não saberem fazer dungeons  e gringo tentarem  explicar para eles  a mecanica e serem totalmente ignorados e depois hostilizados.

Não sou a favor de gringos mas muitos estão ali para jogar sério e estar somando.

1-se vai jogar então perca seu tempo jogando.

2- o jogo é linguagem estrangeira então respeite o chat aberto

3- não entendeu o que o cara ta te falando traduza no google antes de entender tudo errado e sair falando merda.

4 - jogue para se divertir  e não para se estressar.

 

 

Bom jogo a todos e o tópico é uma boa espero que de certo !!!

 

[Etniuh]

Please ? Can this be possible im from Argentina and play with high ping is really hard going to pvp its like almost impossible this game needs really low ping for play
its like this 3 sec in game for me is 1.5sec or less 

[DarkThrone]

PLEASE!!! Isn`t hard to host one server in Brazil (actually US$ is 4x more valuable here, so its cost nothing)...

[DuenDi]

On 22/03/2016 at 5:24 PM, dartvender said:

Bom minha opinião seria  termos ping baixo com o jogo no brasil ,mas sinceramente eu acho que dificilmente eu jogaria ,creio que ficaria no Na por causa dos próprios brasileiros que em sua maioria são tudo crianças e muitos ofendidos com qualquer comentário que se faça chat-ingame, seria bom que esse mundarel de criança jogasse no brasil e quem quiser jogar séria e desafiando ping alto jogar no NA.

Sou casado e tenho vergonha de vários  comentários hostis no chat .BR é sempre odiado em games online e nem sempre eu sabia o porque mas de uns anos para cá em que jogo esses jogos eu sei agora o porque .

Me da vergonha de ver muitos incompetentes não saberem fazer dungeons  e gringo tentarem  explicar para eles  a mecanica e serem totalmente ignorados e depois hostilizados.

Não sou a favor de gringos mas muitos estão ali para jogar sério e estar somando.

1-se vai jogar então perca seu tempo jogando.

2- o jogo é linguagem estrangeira então respeite o chat aberto

3- não entendeu o que o cara ta te falando traduza no google antes de entender tudo errado e sair falando merda.

4 - jogue para se divertir  e não para se estressar.

 

 

Bom jogo a todos e o tópico é uma boa espero que de certo !!!

 

Bom, inicialmente, acho difícil a versão de que você continuaria no NA depois de testar o jogo com ping baixo, eu mesmo tive essa experiência ao jogar por alguns dias um servidor privado de Aion, a diferença no ping simplesmente tornou Aion outro jogo, e Aion nem depende tanto de ping quanto BnS.

 

A comunidade hostil de que você fala existe em qualquer país, é sim bem comum esse tipo de comportamento pelos brasileiros, por isso a má fama, mas ao invés de virar as costas como você sugere, eu sou mais o tipo que busca a resolução do problema, entender o porquê da hostilidade e tentar sanar, não obstante, sempre que encontrei pessoas que não sabiam como fazer algo ou claramente não estavam entendendo as instruções, procurei saber se este entendia português ou mesmo espanhol, para que eu pudesse ensiná-lo/auxiliá-lo na medida do possível.

 

Sim, o jogo (e chat) possuem a língua inglesa como oficial, mas como eu disse lá em cima no tópico, os brasileiros estão, de certa forma, fadados a jogar em servidores com língua diferente da nossa. Essa seria também uma das razões para a criação do server aqui, conforme já dito.

Edited March 26, 2016 by DuenDi

[Hegaton]

+1 voted :)