Sophos utm 9 blocking launcher

[Vandrefalk]

http://imgur.com/BTpXwg8

i have sophos firewall UTM9 to manage the internett, but for some reason it blocks the launcher from downloading repair files and updates even though it is allowed through.

i have tested turning on and off the web protection part of the firewall and it works when it is turned off, but when i turn it on again it blocks the launcher. 

please help.