chinmi

Bots are killing this game let's talk about removing them

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Azryn   

I happily would do it.

I said it on another thread.

I'd do it for free too.

I have years of experience modding forums and GMing other games, 

and weirdly enough, I enjoy it.

 

 

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Dowra   

I would be happy if they at least started with more forum mods.  The off hours, while better, still have really bad off hours of spam.  I remember a mod saying they were getting more people, and, I dont know if they have already or not, but added forum mods would be a welcome relief.

 

 

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Mishi   

Actually some gaming companies work with the community and set up a program where players who apply and are accepted into said program can have contact with the GM's in case of but not limited to:

 

Reporting bots, reporting exploits, hacks, glitches, server crashes, forum threads that are inappropriate, ideas for the community, ect...

 

I have yet to see NCsoft do this other than a WvW forum specialist on GW2 forums, though many other companies do it. 

 

Some give permissions to ban, most do not. 

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Azryn   

Bump.

I think the issue is that there are not enough mods to cover all timezones.

 

If they were to hire a few volunteers for the Oceanic/Asia timezones. This would be a lot easier on the current mods. 

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8 minutes ago, Azryn said:

Bump.

I think the issue is that there are not enough mods to cover all timezones.

 

If they were to hire a few volunteers for the Oceanic/Asia timezones. This would be a lot easier on the current mods. 

I agree. The mods here seem to be extremely casual. No disrespect meant. But everything at NCSoft has to go up a chain of command sadly...

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Mekusa   

If they do something like this I hope they go back and look at the people that ask to be a mod. See if they have been reporting bots have they reported anyone for spam that wasn't spamming (but don't take 1 or 2 as a no some times when the game first started the spam was so fast you'd click the wrong name a few times lol). Have they reported other issues with tickets (basically do they want to make the game a better place) if they do all that I think this may work. But if they do or don't thanks to all that are willing to do this it's nice to see people that want this game that I love become even better :)

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marcnaw   
15 hours ago, Phorni said:

In fact cracking down the program itself takes time and then it takes even more time to come up with a program which counters it.  But I think their support team should at least respond to your ticket then again I think their support team has too much on their hands to deal with already that they just kept all the "bot" Inc tickets at bay while they try and deal with it. 

 

Since they can always say it will be dealt with and do nothing or they can try and do something but say nothing until solution is reached because people always like to ask what have you done against bots, well they can't really explain the process can they and I sincerely doubt anyone would be able to.

 

But regardless they have to do something quickly even if it doesn't really work, or work for only a few hours as this will show people that they are actively trying, I mean I have no problem seeing a few random bots once every now and then because free to play games can nvr be rid of bots,  but the amount of bots in bns atm is more than cancerous XD 

Programs can be cracked in matter of hours. Av scanners have advanced emulators build in, they can handle polymorphic viruses, so they could handle bot software, detect it based on behavior not some checksums. Real problem is that owner of PC can install his own rootkit to hide bot software from anti cheat. This is why i wonder why ncsoft even bothers with their own rootkit, you never win this war on PC of knowledgeable user, when that user wants to hide software from you. Only real solution is server side solution, but if its automated innocent players will get banned, and non automated requires some real spending on GMs. This game needs 3 gms per server, to cover it 24/7. And probably have around 5 GMs for all ncsoft games on all servers together.

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Primula   

Please no, just implement a flagging system whereby if a post gets flagged a number of times, it becomes hidden and submitted for approval by ncsoft staff - if someone abuses the flagging system by having a number of people flag an innocent post, simply remove their flagging rights.

 

I've never seen 'volunteer moderators' work well on game forums, a number of them usually end up power hungry thinking they're better than everyone else and ban you if you say something they don't like personally.

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9 minutes ago, Primula said:

Please no, just implement a flagging system whereby if a post gets flagged a number of times, it becomes hidden and submitted for approval by ncsoft staff - if someone abuses the flagging system by having a number of people flag an innocent post, simply remove their flagging rights.

 

I've never seen 'volunteer moderators' work well on game forums, a number of them usually end up power hungry thinking they're better than everyone else and ban you if you say something they don't like personally.

But that's the problem. Nothing is vanishing. Look at the forum again, now. More bots. From when I posted, until now, there's been several bot floods. As I said in my OP too, the mods would have very limited powers. It's too unreliable if you don't have people who are dedicated to the task. You can just change things around, so that these mods can't ban players, they can only hide threads. Threads which then get checked by the NCSoft people. That way there's no power hungry business about saying stuff you don't like. Besides, it's meant as a temporary solution, because NCSoft has been horribly incompetent thus far.

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Unneeded. Threads already get checked and flagging bots spam by mods is unneeded since you can obviously see bots spam by their stupid thread title. 

 

Your actual intention is this: " Give me extremely limited permissions all you wish, so long as you give me permission to flag threads and users and/or posts for banning "

Edited by Equilibria

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Yamyatos   

This thread was done a douzen time. You are obviously incapable of controlling people if you cant even post in the correct thread..

And i'm not interested enough to repeat why it's a bad idea, every time somebody has to open this same thread again just because they want to be a mod.

Edited by Yamyatos

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Enamour   

So I started playing Arena again on my Blade Master and noticed there are like 3 types of bots:

 

  1. Scrub Bot
  2. Better-than-your-average-gold-player Bot
  3. Terminator 9000 Bot

 

I actually had to laugh because I was thinking while fighting one "wow this guy must have discount scripts" then next match, I got Z pulled by a Destroyer bot. It feels more like PvE now, too. Kinda like fighting Junghado except a Destroyer of course. Well except the Terminator 9000 bot. <.< What was funnier was when someone asked how to beat them, I could actually give a list on how to burn the bots skills (they seem to have trigger zones that set their skills off). Hopefully the issue will be solved but have you guys noticed different things?

 

Oh and last night, one of the normal farming areas I used to see bots at seem to have gotten completely nuked. Usually I see a couple around Profane Jianshi but didn't see a single bot last night.

 

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Shaddark   

This is a sugestion of a solution, this came yesterday to my mind, first it looked dumb and impossible, but when I took my time thinking about it, I have this feeling that may work.

 

It will involve lots of staff members so take all yours GMs that are dealing with bots right now, leave 2 or 3 dealing with the remaning bots. Bots are cancer, there are no medicine (no system) able to detect a real person to a bot, so my solution is make real PEOPLE to do the machine work, forget all the capchas, they are useless, do A HUMAN CAPCHA:

 

-Whenever new acc is created, take a REAL GM OF THE STAFF to verify it, if the acc have a login like guqweçm and a email like reouh107@kashdu.com, just don't aprove it.

--->There's a variation of it, if you don't want people to wait for the GM aproval to play, alow them to play for 1 or 2 days, if the GM doesn't aprove it, auto-block it.

-If it have an suspicious nickname and email send emails asking random question that only humas can answer, sum 4+five or where you from?

--->A variation to this is block the person and send an email asking "if you are not a bot send a ticket 'link'" to make staff work easier.

 

Yeah, it will be a boring work but not as boring as baning exponential spawning zombie bots.

 

I did thought about the numbers but I don't know the reality about the numbers of new players, if comes to 5000 a day actual players and 1000 bots or vice versa, witch I think its less than that but I'm just guessing, than only 20 people of the staff can easely deal with it, 250 acc per person a day is a possible number.

 

Make an organized list with name email that GMs can only press 2 buttons APROVE or BLOCK make these two buttons far from each other so there's no missclicks mistakes, and an option to show more info if nescessary like country, real name, age, etc, optimize it to make a fast work than we have it, a functional human capcha!

 

Please NCSoft read and respond, I've killed my playtime elaborating this topic and I'm not an native english writer. <3

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Kitah   

Do you understand how much man power they'd need to check the amount of accounts that are made every time of the day? Another problem is bots ARE people behind computers in some instances where they will put the code in and then walk away so what's to stop them doing that along with hurting hundreds of real players in the longrun? The best way to tackle them is allow players to report the bots and the ones verified as bots will then be removed - heck, they could put an award system in place for it and pay users who get rid of x amount of bots some hongmoon coin so they can buy an outfit or something for their help towards the community. They are working on getting rid of the bots, they will never ALL be gone but they have assured us several times they are working on a method but they cannot explain this method as it will then  help the bots and their creators to bypass their efforts.

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kurtz   

chill guyz dont expect a clean game this game started like 4 yrs ago in korea.. bots programs are more advance than our current patch we cant blame NCSOFT bout the bot problem we know there doing there best to clean the game not that fast but slowly. atleast there doing something that nothing those bot program i think came from korea as i can see how the bots post spam in forum in korean language lol.. chill and have fun in game and dont buy gold on bots.. better NCSOFT do is buy that bot program or somethin then add it to there gameguard script so it will automitacally block once user use that program.. 

 

 

Edited by kurtz

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Really, when I thought that the worst that could come from bots was that they hogged the mining spots and flooded the chat, I began seeing an influx of them going into the servers (or at least I hope they are bots). Lately, in about 90% of my runs, there's at least one character who just gets into the dungeon and remains at the entrance, some of them just do it for the quest, but others run to the boss area before its killed and begin bidding away.

 

Why the hell don't we have a kick vote option? It's almost as if you went out of the way to erase it since it's such a basic feature, and also, please make the loot options changing into a team vote, for that's another reason why I'm making this thread, the "Loot scammers", I'm still not over the time some jokester changed it into loot master option right before we killed the last boss and ran off with the Merry Potters secret (just my luck that it spawned in that run).

 

Stop making such a big fuss about Warlock and Hongmoon levels and what not, and fix the core issues your game has, which shouldn't even be there in the first place.

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Lorflin   

Just had a bot in my brightstone run, fair enough it had lvl 1 hongmoon gear and a half assed weapon, but it followed, attacked , ran back when it died and even attacked the orbs on the last boss.

comparing this to the none bot leeching scum i normally get in dungeon runs, i'm kind of hoping this bot gets geared up and keeps coming back (at least they'll have plenty of gold to put a good bid in on recipes)

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Zel   
5 hours ago, Primula said:

Please no, just implement a flagging system whereby if a post gets flagged a number of times, it becomes hidden and submitted for approval by ncsoft staff - if someone abuses the flagging system by having a number of people flag an innocent post, simply remove their flagging rights.

 

I've never seen 'volunteer moderators' work well on game forums, a number of them usually end up power hungry thinking they're better than everyone else and ban you if you say something they don't like personally.

 

The VFM's on the Aion forums were actually quite good. There wasn't any power hungry madness or censoring based on preferences. Of course the Aion forums were VERY loose in terms of what was allowed and what wasn't. 

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Ulca   

How are bots turning around and seeing through stealth?

Since these functions need to go through the servers, I am weirded out its possible for the same servers to receive and complete illegal requests. Same goes for the newly appeared KFM Bots with the same + cd hacks and Summoners with cd hacks.

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