KazutoPlays Posted February 13, 2016 Share Posted February 13, 2016 So, my friend gets the game and plays it but every time he goes to a loading screen he crashes. So, if anyone could help my friend, that will be grateful. ^-^ Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 14, 2016 Share Posted February 14, 2016 I'm having this same problem! Has he tried waiting a few seconds before entering a place? I've heard that sometimes works. (I crash at the loading screen after I choose my character.) Link to comment Share on other sites More sharing options...
Fimy Posted February 15, 2016 Share Posted February 15, 2016 37 minutes ago, MariaKuroi said: I'm having this same problem! Has he tried waiting a few seconds before entering a place? I've heard that sometimes works. (I crash at the loading screen after I choose my character.) Thats my problem and Ive no idea of how to fix it Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 2 minutes ago, Fimy said: Thats my problem and Ive no idea of how to fix it Well, to start with, are you using any of the Razor products or programs? Link to comment Share on other sites More sharing options...
Fimy Posted February 15, 2016 Share Posted February 15, 2016 1 minute ago, MariaKuroi said: Well, to start with, are you using any of the Razor products or programs? No Im not Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 2 minutes ago, Fimy said: No Im not So are you able to enter the game? Is it just when you are going to a new place or into a dungeon when you crash? Link to comment Share on other sites More sharing options...
skooma123 Posted February 15, 2016 Share Posted February 15, 2016 i keep crashing when i hit start game Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 Hmm... well I could send you something that might help. You can try that? It didn't work for me, but it might help you. Link to comment Share on other sites More sharing options...
skooma123 Posted February 15, 2016 Share Posted February 15, 2016 well it finally started working yay :) Link to comment Share on other sites More sharing options...
Fimy Posted February 15, 2016 Share Posted February 15, 2016 3 minutes ago, MariaKuroi said: So are you able to enter the game? Is it just when you are going to a new place or into a dungeon when you crash? Im able to start the game enter my pin and select my character, I can not get ANY playtime whatsoever gets stuck on the loading screen when you pick your character just the mouse circly dot thing and the valentines day picture but the loading bar makes no progress and then it crashes Link to comment Share on other sites More sharing options...
skooma123 Posted February 15, 2016 Share Posted February 15, 2016 um idk tbh i just rebooted the computer & waited & it started working Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 1 minute ago, skooma123 said: well it finally started working yay :) What exactly did you do? o_o Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 2 minutes ago, Fimy said: Im able to start the game enter my pin and select my character, I can not get ANY playtime whatsoever gets stuck on the loading screen when you pick your character just the mouse circly dot thing and the valentines day picture but the loading bar makes no progress and then it crashes So you're having the same exact problem as me. I still haven't figured out what will fix it, but I'll keep you updated. One more question. Have you tried turning off your firewall to see if it is your firewall blocking you from playing? Link to comment Share on other sites More sharing options...
Fimy Posted February 15, 2016 Share Posted February 15, 2016 Just now, MariaKuroi said: So you're having the same exact problem as me. I still haven't figured out what will fix it, but I'll keep you updated. One more question. Have you tried turning off your firewall to see if it is your firewall blocking you from playing? No but what would I need to turn off for this? Java? Obviously not but what would be the thing to turn off Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 6 minutes ago, Fimy said: No but what would I need to turn off for this? Java? Obviously not but what would be the thing to turn off Well, I use the Virus Protection program AVG that has firewall, which I can temperately disable. Do you have something like that? It could also be your protection program thinking that Blade and Soul is a threat, so it closes it automatically. Link to comment Share on other sites More sharing options...
Fimy Posted February 15, 2016 Share Posted February 15, 2016 1 minute ago, MariaKuroi said: Well, I use the Virus Protection program AVG that has firewall, which I can temperately disable. Do you have something like that? It could also be your protection program thinking that Blade and Soul is a threat, so it closes it automatically. Im looking on my fire wall theres nothing Blade and Soul NcSoft Soul and Blade anything like that Link to comment Share on other sites More sharing options...
skooma123 Posted February 15, 2016 Share Posted February 15, 2016 well 1st i uninstalled it then reinstalled it then just waited 4 the game 2 fix itself that all i did i think Link to comment Share on other sites More sharing options...
MariaKuroi Posted February 15, 2016 Share Posted February 15, 2016 1 minute ago, skooma123 said: well 1st i uninstalled it then reinstalled it then just waited 4 the game 2 fix itself that all i did i think 2 minutes ago, Fimy said: Im looking on my fire wall theres nothing Blade and Soul NcSoft Soul and Blade anything like that You might want to try uninstalling and then reinstalling unless you've already tried that, Fimy. Link to comment Share on other sites More sharing options...
MrZerg Posted February 15, 2016 Share Posted February 15, 2016 A few days ago I had the same problem, now some friends have it ... what we all had in common with the error are the version of windows. Windows 8.1 and Windows 10, all have suffered this problem. My solution was to return to Windows 8.0 and the error disappeared... idk if this is the real solve but works for me Link to comment Share on other sites More sharing options...
anonymousviewer Posted February 15, 2016 Share Posted February 15, 2016 i have the same problem Link to comment Share on other sites More sharing options...
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