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1 hour ago, Arcano said:

hi anyone know how to fix this problem?



Ran into the same issues. What I've done is... 
1. set the properties of Blade and Soul application to run as administrator.
Then did the following...

2. Click the "Start" button to bring up the Start Menu. Type in CMD into the "Search programs and files" field but do not hit enter. Doing this will change your start menu to show the program "cmd.exe." Right-click on "cmd.exe" and select "Run as Administrator." Type "netsh winsock reset" without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line. Once completed, You will be advised to restart your computer.
I haven't encountered into any further issues.
Hopefully this helps

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