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Login Failed (42).

Tiffany

By Tiffany
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Jeanina

Jeanina

Posted
Posted

Connecting from Germany

ISP: Telekom

Server Cardinal Gates

Error: 1005

C:\Users\Jeanina>tracert updater.nclauncher.ncsoft.com

Routenverfolgung zu updater.nclauncher.gtm.ncsoft.com [64.25.35.23] über maxima
 30 Abschnitte:

  1    <1 ms    <1 ms    <1 ms  speedport.ip [192.168.2.1]
  2     6 ms     7 ms     7 ms  217.0.117.233
  3    10 ms     7 ms     8 ms  87.186.199.222
  4    10 ms    10 ms    10 ms  f-ed5-i.F.DE.NET.DTAG.DE [217.5.95.58]
  5    35 ms    35 ms    34 ms  ffm-b12-link.telia.net [213.248.103.169]
  6    33 ms    33 ms    33 ms  ffm-bb2-link.telia.net [62.115.142.36]
  7   121 ms    18 ms   120 ms  ash-bb4-link.telia.net [62.115.137.115]
  8   118 ms   114 ms   155 ms  dls-b21-link.telia.net [213.155.133.179]
  9   156 ms   158 ms   157 ms  dls-b21-link.telia.net [213.155.137.53]
 10   153 ms   149 ms   144 ms  ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.
n-addr.arpa [62.115.10.106]
 11   154 ms   148 ms   155 ms  64.25.35-23.ncsoft.com [64.25.35.23]

Ablaufverfolgung beendet.

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Scythiax

Scythiax

Posted
Posted

COUNTRY: Eu Slovenia

ATTEMPTING TO CONNECT: Eu-Ebon Hall

ERROR: Launcher wont pass on the login i get a message : Login failed. Please try again after a few minutes.(42)

password and account name are both correct also my brother is also having the same problem we both run win7 but a friend of ours can login with no problem running on win10 if it helps

TRACE:

C:\Users\Scythiax>tracert 206.127.158.1

Tracing route to 206-127-158-1.ncsoft.com [206.127.158.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms    <1 ms    <1 ms  192.168.1.1
  3     1 ms     1 ms     1 ms  95.176.255.241
  4    49 ms    82 ms    46 ms  95.176.253.14
  5    12 ms    10 ms    11 ms  bpt-b4-link.telia.net [213.248.90.185]
  6    13 ms    12 ms    15 ms  win-bb2-link.telia.net [80.91.250.64]
  7    28 ms    25 ms    25 ms  ffm-bb2-link.telia.net [62.115.134.214]
  8    25 ms    26 ms    25 ms  ffm-b1-link.telia.net [62.115.141.239]
  9    31 ms    31 ms    31 ms  ncsoft-ic-306349-ffm-b11.c.telia.net [62.115.43.
74]
 10    22 ms    22 ms    22 ms  206-127-157-86.ncsoft.com [206.127.157.86]
 11    27 ms    28 ms    26 ms  206-127-158-1.ncsoft.com [206.127.158.1]

Trace complete.

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Gravy

Gravy

Posted
Posted
3 minutes ago, MadnessCaffe said:

*cricket* this login problem, what about the *cricket*ing huge fps drops in 24-man and dungeons no matter what settings you have? You need dual gtx 980 and i7 to run a 5 year old game ? What the *cricket* seriously

It'll be hard to get 24 people into a dungeon to slow it down if no one can log into the game.

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Greviouz

Greviouz

Posted
Posted

tried anything atm .rebooted PC, Router (heck i even set the router to factory default and tried to get in but no) flushed DNS, uninstalled launcher then rebooted and installed launcher again(goes to upating launcher when starting then to BnS Desktop login then the usual error 42

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Leibel

Leibel

Posted
Posted

NCSOFT please answer me.

 

I tried right now a external program VPN to enter BnS and worked.

 

My question is, is it something that you allow, are it against your policy?

 

My problem wa in character lobby, when I was clickin on Start Game I was receiving the message "Unable to connect the server, please try again later."

 

If use an external program VPN against the policy, what I do?

 

Obs.: By the way... I'm brazilian.

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iQuickBounce

iQuickBounce

Posted
Posted

Im having issues with the update error here's a new trace

 

Tracing route to updater.nclauncher.gtm.ncsoft.com [64.25.35.23]
over a maximum of 30 hops:

  1    60 ms    <1 ms    <1 ms  Vigor.router [192.168.1.1]
  2     3 ms     3 ms     3 ms  1-0-201-31.ftth.glasoperator.nl [31.201.0.1]
  3     6 ms     6 ms     6 ms  10.10.80.6
  4    11 ms    65 ms    11 ms  78.152.42.12
  5   177 ms    45 ms    45 ms  adm-b2-link.telia.net [80.239.161.45]
  6    72 ms    14 ms     5 ms  adm-bb4-link.telia.net [62.115.141.10]
  7    11 ms   113 ms    85 ms  ldn-bb2-link.telia.net [62.115.142.220]
  8   177 ms    86 ms   122 ms  ash-bb4-link.telia.net [80.91.251.207]
  9   401 ms     *      115 ms  dls-b21-link.telia.net [213.155.137.53]
 10     *        *        *     Request timed out.
 11   113 ms   116 ms   114 ms  64.25.35-23.ncsoft.com [64.25.35.23]

Trace complete.

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Hubb

Hubb

Posted
Posted

Here is my TraceRoute.  Not sure what is up with number 3.

 

Tracing route to updater.nclauncher.gtm.ncsoft.com [64.25.35.23]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  openrg.home [192.168.1.1]
  2    <1 ms    <1 ms    <1 ms   [108.]
  3     *        *        *     Request timed out.
  4     8 ms     8 ms     6 ms  67.59.250.193
  5     9 ms     9 ms     9 ms   [67.83.251.137]
  6    10 ms     9 ms     7 ms  65.19.119.197
  7    10 ms    12 ms    11 ms  64.15.0.68
  8    12 ms     9 ms    21 ms  5-1-1.ear1.NewYork5.Level3.net [4.35.72.9]
  9     *        *        *     Request timed out.
 10    27 ms    15 ms     8 ms  telia-level3-10.NewYork1.Level3.net [4.68.110.82]
 11    12 ms    11 ms    11 ms  nyk-bb2-link.telia.net [62.115.112.114]
 12    50 ms    49 ms    56 ms  dls-b21-link.telia.net [213.155.134.255]
 13    50 ms    49 ms    48 ms  ncsoft-ic-307708-dls-b21.c.telia.net.10.115.62.in-addr.arpa [62.115.10.106]
 14    50 ms    50 ms    48 ms  64.25.35-23.ncsoft.com [64.25.35.23]

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ka0zfate

ka0zfate

Posted
Posted

From Peru, trying to connect to Soha server NA

 

Tracing route to 64.25.39.1 over a maximum of 30 hops

  1    <1 ms     1 ms    <1 ms  XXX.XXX.XX.X
  2    42 ms    21 ms    54 ms  192.168.33.30
  3    21 ms    21 ms    21 ms  10.112.199.49
  4     *        *        *     Request timed out.
  5    29 ms    29 ms    28 ms  10.112.0.178
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    55 ms     *        *     10.112.185.93
 10     *        *        *     Request timed out.
 11    51 ms    46 ms    47 ms  10.111.2.93
 12     *        *        *     Request timed out.
 13     *      101 ms   102 ms  xe1-3-0-0-grtlurem4.red.telefonica-wholesale.net
 [94.142.127.1]
 14     *      140 ms   137 ms  xe1-0-0-0-grtdaleq4.net.telefonicaglobalsolution
s.com [213.140.36.66]
 15   134 ms   135 ms   134 ms  xe-10-1-1.edge5.Dallas3.Level3.net [4.71.122.5]

 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18   132 ms   132 ms   142 ms  4.59.197.34
 19     *        *      130 ms  4.59.197.34
 20     *      133 ms   133 ms  64.25.32-9.ncsoft.com [64.25.32.9]
 21   135 ms   134 ms   135 ms  64.25.32-26.ncsoft.com [64.25.32.26]
 22     *        *      135 ms  64.25.33-1.ncsoft.com [64.25.39.1]

Trace complete.

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CheXi

CheXi

Posted
Posted
24 minutes ago, Delakron said:

Hi all --

 

 

  • What country are you connecting from?
  • Brazil
  • Are you attempting to connect to NA or EU game services?
  • Na
  • What is the error you are experiencing?
  • Login error
  • What does your trace route look like?
    • For US: 64.25.39.1

    • Rastreando a rota para 64.25.33-1.ncsoft.com [64.25.39.1]
      com no máximo 30 saltos:

        1     1 ms     1 ms     1 ms  192.168.1.1
        2     *       25 ms    24 ms  200-217-143-1.host.telemar.net.br [200.217.143.1]
        3    27 ms    27 ms    24 ms  100.122.99.6
        4    64 ms    66 ms    69 ms  so-6-3-0.0-ald-ce-rotn-j01.telemar.net.br [200.223.44.81]
        5    76 ms    76 ms    72 ms  100.122.20.124
        6   142 ms   167 ms   178 ms  100.122.20.11
        7   133 ms   132 ms   147 ms  ix-4-1-3-0.tcore1.NTO-New-York.as6453.net [63.243.128.77]
        8   132 ms   135 ms   131 ms  ae9.edge1.NewYork.Level3.net [4.68.62.185]
        9     *        *        *     Esgotado o tempo limite do pedido.
       10   166 ms   166 ms   167 ms  4.59.197.34
       11   199 ms   200 ms   201 ms  64.25.32-9.ncsoft.com [64.25.32.9]
       12   187 ms   185 ms   188 ms  64.25.32-26.ncsoft.com [64.25.32.26]
       13   188 ms   174 ms   191 ms  64.25.33-1.ncsoft.com [64.25.39.1]

      Rastreamento concluído.

Thanks for your assistance!

 

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xXDrigoXx

xXDrigoXx

Posted
Posted

What country are you connecting from?
BRAZIL
Are you attempting to connect to NA or EU game services?
NA
What is the error you are experiencing?
"Login failed. Please try again in a few minutes. (42)"
What does your trace route look like?

C:\WINDOWS\system32>tracert 64.25.39.1

Rastreando a rota para 64.25.33-1.ncsoft.com [64.25.39.1]
com no máximo 30 saltos:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     8 ms    10 ms     9 ms  10.42.0.1
  3    43 ms     9 ms    10 ms  c91121a1.virtua.com.br [201.17.33.161]
  4     9 ms     9 ms     9 ms  c9112299.virtua.com.br [201.17.34.153]
  5    11 ms    34 ms     9 ms  c9110007.virtua.com.br [201.17.0.7]
  6    11 ms    10 ms     9 ms  embratel-T0-2-0-0-uacc03.rjoen.embratel.net.br [201.30.79.9]
  7    12 ms    10 ms    11 ms  200.244.216.89
  8   123 ms   126 ms   126 ms  ebt-B12251-intl01.atl.embratel.net.br [200.230.220.230]
  9   131 ms   119 ms   119 ms  ae57.edge1.Atlanta4.Level3.net [4.53.236.49]
 10     *        *        *     Esgotado o tempo limite do pedido.
 11   148 ms   148 ms   151 ms  4.59.197.34
 12   160 ms   159 ms   159 ms  64.25.32-9.ncsoft.com [64.25.32.9]
 13   150 ms   150 ms   151 ms  64.25.32-26.ncsoft.com [64.25.32.26]
 14   163 ms   166 ms   163 ms  64.25.33-1.ncsoft.com [64.25.39.1]

Rastreamento concluído.

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nuclear

nuclear

Posted
Posted

i finaly go into the game .

i have 2.4 gb section 2 download i never cancel download and after 30 second i got error - this time i cancel download and finaly i go in game without server error.

i dont know what is problem but i think its about luncher and client.

i played this game very fine on update 17 but after update to 18 i take allot diffrent errors.

sorry for my bad english.

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