FIXED! (Update Error) File cannot be accessed E02024 Help!

[Mirebelle]

I got this error, and I have tried restarting my computer 3 time... but it doesn't work

[Sharotto]

same error as mine. (E02018)

 

 

[FyreRayge]

I got the same error E02024 as well and I haven't played yet.  I also tried clicking repair file and got the same error as well.

[Mirebelle]

I fixed the problem! I contacted customer support and they told me to start by preventing programs from automatically starting with Windows, then repairing some Winsock entries. I only had to do the first 5 parts and it worked. To do this:

 

1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.
2. Type ""MSCONFIG"" without the quotes, and click ""OK."" This should open the System Configuration Utility.
3. Click on the ""Services"" tab and check the ""Hide All Microsoft Services"" check box near the bottom, then click the ""Disable All"" button. (You MUST click ""Hide all Microsoft Services"")
4. Next go to the ""Startup"" tab and click the ""Disable All"" button.
5. Once these items are all disabled, click the ""OK"" button and you will get a prompt to restart your computer. Please restart your computer.

Once you return to Windows, use the following instructions to clean up Winsock entries:

 

1. Click the ""Start"" button to bring up the Start Menu.
2. Type in CMD into the ""Search programs and files"" field but do not hit enter. Doing this will change your start menu to show the program ""cmd.exe.""
3. Right-click on ""cmd.exe"" and select ""Run as Administrator.""
4. Type ""netsh winsock show catalog >C:\LSP.txt"" without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)
5. Once complete, type ""netsh winsock reset"" without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.

Once completed, please try running Blade and Soul again by ""right-clicking"" on ""Blade and Soul.exe"" and selecting ""Run as Administrator.""

 

I hope it helps :) 

[RoasterChick]

Mirebelle, i cant fix that problem even i follow your instruction. I restart computer twice and cant fix the problem. So, can you tell me the other solution about this?