PainInWorld Posted February 11, 2016 Share Posted February 11, 2016 i can t send a raport with "User Runtime" , so , i started this topic for ask the help , i can not start the launchr , i reinstalated , but this problem again : << OS >> OS Version : Windows 7 ServicePack : Service Pack 1 Major Minor Build Version : 6.1.7601 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 3 Number Of Processor : 2 Processor Type : 8664 Processor Level : 15 Processor Revision : 27394 Processor Speed : 2712 MHz << Memory >> 79% of memory in use. Total Physical Memory : 2046 MB Avail Physical Memory : 428 MB Total Paging File : 4093 MB Avail Paging File : 2447 MB Total User Address Space : 2047 MB Avail User Address Space : 1973 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 97.56 GB Used Byte : 68.50 GB Available Byte : 29.06 GB Drive Name : D:\ Volume Name : Total Byte : 200.43 GB Used Byte : 0.97 GB Available Byte : 199.46 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 144.9.131.0 (2) Name : updater.nclauncher.ncsoft.com Address : 64.25.35.23 (3) Name : updater.nclauncher.ncsoft.com Address : 64.25.35.23 Repository Server (1) Name : live.patcher.bladeandsoul.com Address : 174.35.71.21 (2) Name : live.patcher.bladeandsoul.com Address : 174.35.71.21 (3) Name : live.patcher.bladeandsoul.com Address : 174.35.71.21 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_18.dat.zip Hash Value : fd95973ad90f4463d3849eed652b973c83a5afd9 File Name : FileInfoMap_BnS_18.dat Hash Value : 9d6bd32a062297de3875363d449105fa558fc395 << Error Message >> [Launcher error] Could not launch game. Please restart the launcher and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/. E03008 14001_C:\Program Files (x86)\NCSOFT\BnS\bin\Client.exe Link to comment Share on other sites More sharing options...
padesko Posted February 11, 2016 Share Posted February 11, 2016 ok i was getting the same error as u, and started cuting and pasting the files that wore "corrupted" in a new folder on the desktop just in case i needed a back up, meaning: go to your C:\Program Files (x86)\NCSOFT\BnS\bin\Client.exe and cut/paste the client.exe, if any other file apear's in the error msg, just do the same and keep hitting update so the launcher recognises that the files are missing and redownload's them. i hope it help's any one as it help'd me. :D Link to comment Share on other sites More sharing options...
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