Disconnected from server. SystemErr - (2000 : character login Failure) NetworkErr -(132) WSALastErr - (10,034)

[kotten]

Same here. EU

[Ninfu]

No worries ncsoft is already top of things as you see

 

 

[oruss]

y im in EU same

 

[Livurien]

too bad, that i can only play this game 2-3 days a week and it doesnt work on a sunday :'( 

but for me it's only since today and not since thursday as some people said o.o

[besha]

in america region can join that mean in europe prooblems 

 

 

[Mtoast]

3 minutes ago, Ninfu said:

No worries ncsoft is already top of things as you see

 

 

 

[sychopia]

i was just gonna comment that i too have that same error. but it seems i'm able to run the game now after the 5th try. man these bugs keep coming at the wrong time. especially when you're soloing heroic dungeons it seems

[DiNova]

Bump, same here. EU

[sychopia]

am i the only one able to login? the game does look empty of players o.O

[TheThenex]

I think that it is fixed i can play now

[risaru]

 

 

i am getting an error too but it is the 1000 not the 2000? who else is having this problem

[hedin]

i still have this problem. i have just donwloaded the game and cann't log in. After typing PIN this error poped up.

[MamaBear]

Same here. Happens when I put in my Pin.

[Nozromo]

Getting the same error "SystemErr - (2000: character login Failure) NetworkErr - (132) WSALastErr - (10,054)" after entering PIN on EU

And it's been like this for what? 10 days now?

[NamesMark]

Same for me, right after I enter my PIN:

Quote

SystemErr - (2000: character login Failure) NetworkErr - (132) WSALastErr - (10,054)

 

[bladeSMUkho]

what can i do?:|| i hv that problem too 

[duhr]

On 2/16/2016 at 5:14 PM, duhr said:

Hi everyone,

 

My name is Steve aka "duhr". I've been playing Blade and Soul for about a month now, and I can say that I've enjoyed my countless hours on the game. I have also been an active forum reader, just not a poster (because I thought I would have to go through the trouble of making an account--but when something had to be said, I was glad to find out I only needed to log in to my game account). I am a paying customer under premium membership (and probably not for long..but that's another huge topic), so on top of the privileges that comes with, I expect the game to at the very least work--a factor not exclusive to premium members or free-to-play.

 

That being said, I have been encountering the same issue as all the posters here for the past couple weeks. Not just here, but in other countless posts across these forums, and other 3rd party forums (I believe this is the main one under NCSOFT?). I can use and post at least 30 links of similar issues, all of which remain unresolved, which I will refrain from doing so to avoid seeming petty, but will do so if necessary as evidence. I have done my work, work that I should not be doing just to have my game running properly. I have done various research and gone through multiple solutions. My choice to post here is a last resort as it is clearly an issue on your end. 

 

I personally do not notice any consistency when I receive these errors (going through portals, at certain boss %'s, etc.), although I cannot say the same for everyone else. The times that do stand out to me are:

Poh @ 2%

Hae Mujin @ 9%

Junghado @ 7%

 

I bring this up so that more can empathize with the issue if they don't understand (NCSOFT). I am bitter, yes. None of these were my first boss kills, so there is no reason for me to be irrational about this. What I am bitter about is the deep rooted issue at hand: your use of both our time and money. I can go on about how time = money, but that simple statement should be sufficient enough for this topic. I spend X amount of my minutes playing this game, getting to these bosses (I've had my game open and it literally just happened to me again in the middle of writing this--luckily I was just at my stash). X amount of minutes that are at a cost to me personally, as well as the money cost I am paying to you. Technically, any moment that I am not playing the game, I am losing money, while nothing changes for your company. But I am an adult, so I will not break it down for you and be petty about such things, because that's like saying I should always be inside because I'm paying for my rent.

 

Anyways, getting to these bosses take X amount of time, and if this error comes up, you either start the boss all over (which is the best case scenario), or you're literally forced to go through the whole process of the dungeon or boss # kills again, wasting X more amount of time. Please note there are key differences in when I use "spending" time and "wasting" time. Every individual has their choice to spend time doing something, but I am using "wasted" time to depict an involuntary use of time. I chose to run through the dungeon to get to the boss, to defeat him. It was then an error on your end, that didn't allow this to happen as it should. Therefore, I am spending X more minutes of my time to do something I have given money to you for, just for the same result. Not only that, but I am spending X more amount of minutes to write this, hoping to catch your attention to this issue--X amount of minutes I should be spending playing the game I am paying you money for. Again, nothing changes on your end.

 

I can't say that this applies to free-to-play, other than the simple fact that you are wasting their time--a priceless commodity to each individual person. Yes, they are making the choice to spend their time playing your game. Yes, they simply have the choice to walk away to no longer risk such an issue. The one thing they cannot do, is take back the time they gave to your community and user base. You lose nothing (one account slot on your server?). They lose something. As a legitimate business that is marketing and selling a product, this is against all usual ethical practices--the customer is always first.

 

This game is no longer in its beta phase. You have released it to the public. No one is expecting perfect results--ever. This being said, the date today is 2/15/2016. I can easily find posts of similar issues dating back to August 2015. It has been at least half a year for a common and widespread bug.

 

I honestly hope the time spent on this game and here, writing this, isn't wasted. I hope this is all clear enough for you, NCSOFT, to realize and address the issue at hand.

 

 

 

Thank you for your time.

 

[duhr]

Still no response from NCSOFT, still the same issue.

[ZeusDess]

I also have the same problem and can't fix it

 

[Lvcifer]

Same problem here.

[RaheemLatif360]

Hey guys I'm encountwring the same issue at Chap 21 main quest in the scorhing sands can someone please help me I've everything to fix this reinstall reset router and computer pls reply asap really love this game

[amazoniks]

Wanna play and try this game. But same problem((( 

[JumboPillow]

This problem started to me this morning, now i cant play for 5 mins without being disconnected, is so anoying, i've sent a ticket to ncsoft, and they gave me no solution, just patience, and time

SystemErr - (2000 : characteir logn Failure)

NetworkErr -(132)

WSALastErr - (10,034)

[Zekers]

Same error is coming up on my end as well. It's making the game unplayable giving me only about 1 - 2 minutes of play time if I'm lucky in between server disconnects. Hope they fix it soon :/

[Cabriel]

I went into the Gameguard folder and deleted the Gameguard.ver GameMon.des and GameMon64.des files. Restarted the launcher and Gameguard then fixes itself and resolves the error. Hope it works for you guys.