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Reinstalled the game, my 2 characters are gone.


SkyblueOcean

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I had an error with the NClauncher and decided to reinstall the game. I had a lvl32 (i think) assasin Jin female  and a backup character of Lyn blade dancer/master (sorry). I play in the North America server. My characters' names are SkyblueOcean (Jin-Assasin) and SkyblueWaffles (Lyn). my email is glitteringshark012@gmail.com which i use to log in. I was asked to make my PIN again when I started first. I took screenshots in game of my characters with different outfits which proves that my character existed.

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