"Your email address is incorrect. Please try again." but its Correct written

[Axna]

I want to reset my Password but it says:

"Your email address is incorrect. Please try again."

 

i wrote my email 100% correct but it i keep getting that message, any solution?

[Ninfu]

Yes never ask anything regarding accounts and stuff from forums. We cant help you otherway than do ticket to customer support.

[Axna]

I already wrote a ticket, i thought maybe someone experienced the same thing as i do now.

thank you for the information Ninfu