Friend list Bug

[Nomine]

Here is the bug image https://onedrive.live.com/redir?resid=DCF189DCF748E2F8!22551&authkey=!ACdLug0mYnhUPkw&v=3&ithint=photo%2cpng

 

Two of my friends are show as I people in the friend list. During the headstart everything is ok but after my friend create a character that has a close name with my another friend(Luluna&LulunaEX) The are combine together, the image show like both Character are online at same time for one account and have 8 character in  one account.