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BnS crashing my computer (video included)


TwOFacE

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YOUTUBE VIDEO AT THE BOTTOM SHOWS WHAT IS HAPPENING SINCE I CANT TAKE SCREENSHOTS BECAUSE MY COMPUTER CRASHES!! (just clarifying) :)

https://forums.bladeandsoul.com/topic/149246-the-game-randomly-crashes-my-pc/#comment-1491673

a link to others have the same problem.

Every time I start up the game I get to play for about 45 seconds to a minute. It has been happening for weeks now and sometimes doesn't happen for hours I got all the way to level 43 with it doing this. The video I linked shows what happens and it's not only a purple screen, I've gotten red, blue, green, purple, grey, you name the color I got it. I tried repairing files, redownloading/installing, I've noticed a lot of other players also have the same model pc as me(specs below) or something similar. I also tried putting the resolution and graphics all the way down which didn't help. I can run other games with way better graphics on ultra high settings no problem. I'm pretty sure the gpu is crashing but I don't understand why. I also submitted a ticket but all they said was to repair the files and take screenshots if it does it again but I obviously can't do that because MY WHOLE COMPUTER IS CRASHING. I have lost faith in support. I submitted it Jan 16th and still no solution. Someone please help

Here are my specs: OS: Windows 10 Home Model: ASUS ROG G20AJ Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20 GHZ Installed memory (RAM): 8.00 GB (7.88 GB usable) System Type: 64-bit Operating System, x64-based processor. video card is a NVIDIA GTX 750

https://m.youtube.com/watch?v=gXa95XQNgTE

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