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Error (1000)(132, 10054) fixed yet?

foxxykat1223

By foxxykat1223
in Bug Reports

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foxxykat1223

foxxykat1223

Posted
Posted

Seriously is there anyone who knows how to fix this issue? I havent been able to play for 4 days now because of it and its getting old fast.
I've tried disabling my anti-virus like technical support told me to and that didnt work, nether did uninstalling and reinstalling the game. The computer i use is brand knew and works fine, my boyfriend has the same one and he can play without a problem so its not that. Oh and before someone says anything about servers being down, thats not the issue because it continues even when they are up.

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LeftButNotGon

LeftButNotGon

Posted
Posted

Type windows + R to get run command then type msconfig. Go to services tab then hide all Microsoft services, then uncheck all the starting up programs. Push ok then restart the computer. Upon restart you might want to use task manager to see if anything is lingering in the background like for me it was akami net session, which is for "Smite" to load. Use task manager to "End Process Tree" so all the apps are stop that go together. When all is done you will have only a virus scanner and game launcher running.

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Hyptronic

Hyptronic

Posted
Posted
1 hour ago, LeftButNotGon said:

Type windows + R to get run command then type msconfig. Go to services tab then hide all Microsoft services, then uncheck all the starting up programs. Push ok then restart the computer. Upon restart you might want to use task manager to see if anything is lingering in the background like for me it was akami net session, which is for "Smite" to load. Use task manager to "End Process Tree" so all the apps are stop that go together. When all is done you will have only a virus scanner and game launcher running.

Its a routing issue, not process one...

 

And no, its not fixed...

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foxxykat1223

foxxykat1223

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Submitted a ticket a few days ago, they keep giving me the run around with fix's that i have tried before and asking for info that i shouldn't need to provide because i have told them countless times that other computers in the house run the game fine, including one that is the exact some computer as the one Im having issues on. 

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  • 2 weeks later...
Viegraf

Viegraf

Posted
Posted
1 hour ago, animekitty said:

My solution was plugging in my cord, game didn't like my wifi but has no issue with the cord plugged in.

 

I don't understand how that would work. I get that wireless networks can be prone to minor interference and packet loss, but the game really should be equipped to deal with that. I've played other games where I can stay connected in situations with >30% packet loss just fine (actually playing is another story)

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switchSL

switchSL

Posted
Posted
2 hours ago, animekitty said:

My solution was plugging in my cord, game didn't like my wifi but has no issue with the cord plugged in.

Gaming on WiFi is just plain dumb.  Sorry.

 

Back on topic, I guess there hasn't been a resolution?  I have had this problem for 2 days now and it's irritating being disconnected every 5-10 minutes with absolutely nothing having changed on my end(no new programs installed, setting changes, etc...)  I guess we won the RNG lottery.

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duhr

duhr

Posted
Posted

Hi everyone,

 

My name is Steve aka "duhr". I've been playing Blade and Soul for about a month now, and I can say that I've enjoyed my countless hours on the game. I have also been an active forum reader, just not a poster (because I thought I would have to go through the trouble of making an account--but when something had to be said, I was glad to find out I only needed to log in to my game account). I am a paying customer under premium membership (and probably not for long..but that's another huge topic), so on top of the privileges that comes with, I expect the game to at the very least work--a factor not exclusive to premium members or free-to-play.

 

That being said, I have been encountering the same issue as all the posters here for the past couple weeks. Not just here, but in other countless posts across these forums, and other 3rd party forums (I believe this is the main one under NCSOFT?). I can use and post at least 30 links of similar issues, all of which remain unresolved, which I will refrain from doing so to avoid seeming petty, but will do so if necessary as evidence. I have done my work, work that I should not be doing just to have my game running properly. I have done various research and gone through multiple solutions. My choice to post here is a last resort as it is clearly an issue on your end. 

 

I personally do not notice any consistency when I receive these errors (going through portals, at certain boss %'s, etc.), although I cannot say the same for everyone else. The times that do stand out to me are:

Poh @ 2%

Hae Mujin @ 9%

Junghado @ 7%

 

I bring this up so that more can empathize with the issue if they don't understand (NCSOFT). I am bitter, yes. None of these were my first boss kills, so there is no reason for me to be irrational about this. What I am bitter about is the deep rooted issue at hand: your use of both our time and money. I can go on about how time = money, but that simple statement should be sufficient enough for this topic. I spend X amount of my minutes playing this game, getting to these bosses (I've had my game open and it literally just happened to me again in the middle of writing this--luckily I was just at my stash). X amount of minutes that are at a cost to me personally, as well as the money cost I am paying to you. Technically, any moment that I am not playing the game, I am losing money, while nothing changes for your company. But I am an adult, so I will not break it down for you and be petty about such things, because that's like saying I should always be inside because I'm paying for my rent.

 

Anyways, getting to these bosses take X amount of time, and if this error comes up, you either start the boss all over (which is the best case scenario), or you're literally forced to go through the whole process of the dungeon or boss # kills again, wasting X more amount of time. Please note there are key differences in when I use "spending" time and "wasting" time. Every individual has their choice to spend time doing something, but I am using "wasted" time to depict an involuntary use of time. I chose to run through the dungeon to get to the boss, to defeat him. It was then an error on your end, that didn't allow this to happen as it should. Therefore, I am spending X more minutes of my time to do something I have given money to you for, just for the same result. Not only that, but I am spending X more amount of minutes to write this, hoping to catch your attention to this issue--X amount of minutes I should be spending playing the game I am paying you money for. Again, nothing changes on your end.

 

I can't say that this applies to free-to-play, other than the simple fact that you are wasting their time--a priceless commodity to each individual person. Yes, they are making the choice to spend their time playing your game. Yes, they simply have the choice to walk away to no longer risk such an issue. The one thing they cannot do, is take back the time they gave to your community and user base. You lose nothing (one account slot on your server?). They lose something. As a legitimate business that is marketing and selling a product, this is against all usual ethical practices--the customer is always first.

 

This game is no longer in its beta phase. You have released it to the public. No one is expecting perfect results--ever. This being said, the date today is 2/15/2016. I can easily find posts of similar issues dating back to August 2015. It has been at least half a year for a common and widespread bug.

 

I honestly hope the time spent on this game and here, writing this, isn't wasted. I hope this is all clear enough for you, NCSOFT, to realize and address the issue at hand.

 

 

 

Thank you for your time.

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Krisium

Krisium

Posted
Posted

Don't expect their support team to help, they just copy and paste replies and go through their lists, they dont actually know how to fix it.  I had a ticket open almost since the day this was released and they couldnt help me. They said  "We’re sorry to hear that we haven’t been able to help you reach a resolution for the issue you've been experiencing. At this point, we have gone through all the resources and suggestions at our disposal. We regret that we are unable to continue troubleshooting this issue with you. We recommend that you contact your ISP or local professional for further assistance."

 

I assume this is what they're saying to other players as well since I see so many people posting about this problem.

 

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