ShadowDevil Posted February 1, 2016 Share Posted February 1, 2016 The Crash Report says "An error has occurred in your Blade Soul client. AN error report has been made regarding the status of the installed Blade&Soul Client, your hardware configuration, the DDL list loaded to the memory and data relevant to other client errors." It was working before and now it suddenly crashes after pressing play. I have fried file repair and it didn't work. Link to comment Share on other sites More sharing options...
Yaviey Posted February 1, 2016 Share Posted February 1, 2016 49 minutes ago, ShadowDevil said: The Crash Report says "An error has occurred in your Blade Soul client. AN error report has been made regarding the status of the installed Blade&Soul Client, your hardware configuration, the DDL list loaded to the memory and data relevant to other client errors." It was working before and now it suddenly crashes after pressing play. I have fried file repair and it didn't work. Hi ShadowDevil. Are you by chance running any Razer services? If so, read this: https://support.bladeandsoul.com/hc/en-us/articles/207814563. If that's not the case, please put in a Support Ticket so that our Customer Service team can better assist you. Link to comment Share on other sites More sharing options...
iamshinobi Posted February 1, 2016 Share Posted February 1, 2016 Any chance you can help me, !!!!!4 days!!!!!!!! out off playing this game 10 assists ,but you can't get my game to play.......done support and nothing .... Iamshinobi Yesterday at 18:33 Seems i don't have a Client-configuration now lol hmm...hmm strange ..As full down load as i delete ever thing plus all my raze files uninstaller the game with raze ...5 hours later ,tried the game and got same crash well did go as this time but still crashed ,but can find any thing NCSOFT fold nothing in their now... Link to comment Share on other sites More sharing options...
Spain Posted February 1, 2016 Share Posted February 1, 2016 Dude, your gonna have to find another game to play... i have been going round and round with ncsoft support, and they pretty much just gave up on it judging from the last email i got... Good luck! manjo (Blade and Soul) Jan 31, 08:51 Hello, Thank you for the update. Unfortunately, optimization is still an on-going process. I am going to pass along this information to the development team so they are aware of the matter but for the time being, you may need to wait until those performance optimizations are released for this issue to be resolved. Our teams are actively posting in the following thread in regards to optimization as well as changes and updates, so I would highly encourage checking in to the thread every now and then for more information. This is where our departments go to collect the various issues and suggestions for the game.: Blade and Soul forums: https://forums.bladeandsoul.com/forums/ Also feel free to check on our Twitter account or Facebook page.https://twitter.com/bladeandsoulhttps://www.facebook.com/bladeandsoulhttp://www.twitch.tv/bladeandsoul I want to apologize for any inconvenience and frustration that this issue may have caused but I greatly appreciate your patience as we continue to work through these issues. Please do not hesitate to contact me should you have any additional issues, questions or concerns. Regards, manjo NCSOFT Support Team Link to comment Share on other sites More sharing options...
iamshinobi Posted February 1, 2016 Share Posted February 1, 2016 Well it seems they are useless people working in this game they send you to other sites to help fix you re problem...KK i am out deleting game and am waiting on Black desert now..good luck all... Link to comment Share on other sites More sharing options...
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