Game crashes before launch - post patch

[Skyelatte]

game crashes soon after clicking play, before the game fully launches. every patch so far has caused crashing for me... and no. i do not have razer.

[AxzerioN]

Same here. I got it fixed just after last patch, and now after this one, it crashes again. Just got it to work too. Great.

[Blackimaru]

Same, haven't found a fix yet.

[Hirokage]

I also have this issue.

[Swedez]

i cant launch either...
this one pops up everytime
http://postimg.org/image/ks7ny7y9j/

[Wilmech]

Same here. Before it was a razer items error now what? 

[Skyelatte]

1 minute ago, Swedez said:

i cant launch either...
this one pops up everytime
http://postimg.org/image/ks7ny7y9j/

that is the problem...

[ScarletAcacia]

I'm more like 10min into the game and CTD

[Kreliss]

Y'all think it has to do with razer again?

 

[ProJack]

Right, same problem here as well. Dev team? Say something please...

[Imith]

Enable Chroma SDK worked foe me just close it again when you are ingame so you wont crash

[ScarletAcacia]

 

Just now, Kreliss said:

Y'all think it has to do with razer again?

 

duno man, they fix it every patch but then the next patch the bug comes back again...like.. how?

 

[ii2lgiit]

Same with me . i just fixed this last night now a new patch with a new problem 

[Kreliss]

2 minutes ago, ScarletAcacia said:

 

duno man, they fix it every patch but then the next patch the bug comes back again...like.. how?

 

I think I already switched between the razer razer services on/off 5 times now xD

[Skyelatte]

i don't even have razer products.. :/

[Kreliss]

Now that is worrying

[Phytagoras]

OMG it crashes again after current patch.

[KnightYoshi]

 

  This is ridiculous getting this error after every patch! 

http://postimg.org/image/ks7ny7y9j/

[MiraiHime]

 

sigh, now we will wait more hours for fix, every *cricket* update.

[Hirokage]

Referencing the Razer product issues that we've been having. Using just a Razer Kraken 7.1 Chroma headset, and everything else Corsair/Logitech, I think I've narrowed down a personal fix for this issue. Real quick, I'll go through what happened to me so you guys can read through and see if this works.

 

1. Started game, crashed. Did this about 5 times, while disabling Synapse/etc other services and ensuring SDK and GameScanner were still disabled from earlier. They were.

2. Game crashed a few more times after trying to launch it, this time giving me a (4049) Error. For those of you that don't know, this is the GameGuard folder error. You just delete the GameGuard folder in the NCSOFT folder, and the game will repair/relaunch itself. Seems to work. Didn't work today.

3. Decided to turn off the games auto-restart. Repaired files using the NCSOFT Game Launcher. (Little thing that pops up with BnS when you start the game.)

4. Upon repairing, I ALSO turned on Razer SDK Service and Razer GameScanner in my services. Those both on are allowing the game to work. I will update this if I find the time to let you know if I continue to crash in-game. They used to cause me to crash in-game almost non-stop. Shouldn't be long.

 

TL;DR, repair the files. Turn your Razer services back on. This only applies to those of you that have those services. Read that turning them on now works in other threads.

[Kheluna]

I's same here, i fixed yesterday and then now again i cant play.. just logged in 10 min and then crashed.

[Roxxio]

Stuck with this error as well... Just sent a ticket to support requesting for help. Hopefully they gonna fix this before night because I need to spin the daily dash and craft some items!

[G4merSylver]

I sometimes got that one to, I fixed it by starting the launcher > starting the game > letting it crash > looking for the NCSoft Module in the TaskMGR > Stopping that Process > Launching the Game. Worked for me to this point.

[Kheluna]

Just now, G4merSylver said:

I sometimes got that one to, I fixed it by starting the launcher > starting the game > letting it crash > looking for the NCSoft Module in the TaskMGR > Stopping that Process > Launching the Game. Worked for me to this point.

 

 

i tried but after 10 mins i crashed again

[Smo]

12 minutes ago, Imith said:

Enable Chroma SDK worked foe me just close it again when you are ingame so you wont crash

worked for me as well.

I don't think you have to close it either, as long as the "enable chroma keyboard" setting in the options isn't switched on.