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CANT FINISH DOWNLOADING


grandluaxe

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someone help please i cant finish downloading, for some reason it keeps stopping saying theres an error, i already tried reinstalling the game launcher, deleting the files 

 

 

 


<< OS >>
OS Version : Windows 7
ServicePack : Service Pack 1
Major Minor Build Version : 6.1.7601

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 63
Number Of Processor : 6
Processor Type : 8664
Processor Level : 21
Processor Revision : 512
Processor Speed : 3792 MHz

<< Memory >>
19% of memory in use.
Total Physical Memory : 4095 MB
Avail Physical Memory : 4095 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1972 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : 
Total Byte : 223.47 GB
Used Byte : 209.68 GB
Available Byte : 13.79 GB

Drive Name : K:\
Volume Name : Konoe
Total Byte : 931.39 GB
Used Byte : 489.40 GB
Available Byte : 441.99 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 144.9.80.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 80.11.80.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 16.13.80.0


Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 48.15.80.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 96.17.80.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 144.19.80.0


<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_14.dat.zip
Hash Value    : bc44d977b9c33f14f4baa91b79f8cfb08e9b21a8
File Name    : FileInfoMap_BnS_14.dat
Hash Value    : 51a7aa985e3c731309125a4ccde9fbb1701b84e2

<< Error Message >>
[Update error] Cannot download file.
Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02018
DP_G17_416_14/0c30000e
Patch/Zip/contents/Local/NCWEST/web/common/character/skin/13/bgBody.png.

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