4tesQ Posted January 28, 2016 Share Posted January 28, 2016 I have actually lost count of how many *cricket* problems i've encountered. Its either GameGuard and if its not GameGuard its an ingame crash and if its not an ingame crash its a "Blade and Soul has unexpectedly crashed. Would you like to send this to NCSOFT?" Does ANYONE have ANY tips for me? I may have just found a game that is better than my favourite MMO but I can't play it because of all these frikking crashes! I have uninstalled Razer Synapse, stopped the service from running, redownloaded and reinstalled BnS, ran a file repair over 99 times, deleted GameGuard only to have it come back and still give me "error 4049" and updated my drivers. That is all i can think of. PLEASE CAN ANYONE HELP ME? I cant even join the frikking game... Link to comment Share on other sites More sharing options...
Shinsetsu Posted January 28, 2016 Share Posted January 28, 2016 Your best bet is to contact customer support. They have a better idea of the issues associated with each error code and can walk you through some possible remediation steps. Link to comment Share on other sites More sharing options...
4tesQ Posted January 28, 2016 Author Share Posted January 28, 2016 5 minutes ago, Shinsetsu said: Your best bet is to contact customer support. They have a better idea of the issues associated with each error code and can walk you through some possible remediation steps. Lets hope. I've already sent a ticket. How long should I expect to wait for a reply? Link to comment Share on other sites More sharing options...
Shinsetsu Posted January 28, 2016 Share Posted January 28, 2016 I got a response in about a day and a half. Link to comment Share on other sites More sharing options...
4tesQ Posted January 28, 2016 Author Share Posted January 28, 2016 Gods, okay, well, thanks for the help. Hopefully someone can come to my rescue and give me a suggestion i havent tried yet Link to comment Share on other sites More sharing options...
4tesQ Posted January 28, 2016 Author Share Posted January 28, 2016 Just got a reply now, to my surprise. Will update in the future and let you know if i find a fix Link to comment Share on other sites More sharing options...
Nadeshko Posted January 28, 2016 Share Posted January 28, 2016 so in other words theres no fix and we need a refund on premium accounts and founders packs? Link to comment Share on other sites More sharing options...
Nibaki Posted January 28, 2016 Share Posted January 28, 2016 I play this game every single day for 10+ hours since the launch. I had only 1 crash, don't know, but perhaps it has something to do with your PC. Link to comment Share on other sites More sharing options...
yeLLowJawn Posted January 28, 2016 Share Posted January 28, 2016 I think I fixed my crashing by disabling "spread spectrum" in bios Link to comment Share on other sites More sharing options...
4tesQ Posted January 28, 2016 Author Share Posted January 28, 2016 Good news - Turns out the problem was within my MSCONFIG. The support team contacted me very fast. BEST support team I have EVER come across. Link to comment Share on other sites More sharing options...
wannabeapro Posted January 28, 2016 Share Posted January 28, 2016 i think i have the same problem but with me even the repport screen isn't reacting ( i don't have other problems with other games) Link to comment Share on other sites More sharing options...
jigawatt Posted January 28, 2016 Share Posted January 28, 2016 wow that's awesome they actually figured out your problem. My pc runs this fine but crashes all the time on certain flash videos and games. it's a known issue that nobody knows how to fix. need to make ncsoft make a flash game so they can fix my pc too :p Link to comment Share on other sites More sharing options...
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