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Lost Packets -- Rubber-Banding and Lag Locks


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I'm getting long series of lost packets during group dungeons and pvp.  My character will continue to move about the dungeon on my screen and I can see what everyone else is doing--however none of my movements or skills are registering with the server.  This is extremely frustrating and has put me in a position to request a refund as I will not be continuing the use of your service if it cannot be resolved.


I'd appreciate an actual response from someone in the know.  I've searched this forum pretty thoroughly and saw a number of similar cases--but I've yet to see a single NCSoft employee respond to any bug--let alone one regarding the rubberbanding lag locks.

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