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Lordzero2

cant buy ncoins "exceeded limit"

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I am literally 10 ncoins off from a 1 month subscription but everytime I try to buy ncoins it tells me I have exceeded my limit.  Since last night it has been doing this.  Anyone know how to fix this?

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This is an anti-fraud measure that happens after you purchase a certain (apparently random, but possibly large) amount of NCoin. You can file a ticket to support to have them lift it for a 24 hour period, but they can't remove the block permanently, nor will they tell you how long it lasts. Mine was a couple days.

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On 1/28/2016 at 8:56 PM, Yaviey said:

Yeah, it's an anti-fraud measure. You can contact our Customer Service team via a Support Ticket to see what they can do to help you.

Except for the fact that I have been waiting 5 days now for my issue to be solved, and every time they contact me its to apologize for the inconvenience. They don't fill in on the problem, nor do they give me an estimated time of when the purchase limit issue will be resolved.

 

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AeGamer   

you have a monthly limit and i faced that before playing another ncsoft game, so i contacted the support and took em 2days to lift the limit, i dont rly remember how if did that it was back in time, in short, if u can contact the support that should help you, 

 

and sorry to hear to get to that points i feel u :)

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