[FIX] Game Crash Immediately after NCSoft Logo? Check this out!

[Clazziqual]

For some ungodly reason, ENABLING Razer programs "resolves" the game crash issue that is prevalent as of right now.

EDIT: To prevent game crashing during game-play as a result of the Razer Softwares, simply close them through the Task Manager!

EDIT2: If you're getting an error 4049 message, please ensure that your BNS client.exe is closed before going to the game directory's bin folder and deleting the GameGuard one. It will re-download the GameGuard file and resolve the issue from there!

[Hirosue]

Gotta try it now! I hope it works!

[Ash]

not working for me :/

[Wekaz]

Didn't work for me :(

[Guiko]

Really ? before I had to disable every thing from MSconfig ... and now should enable ?

I'll give it a try

[Clazziqual]

Just now, Ash said:

not working for me :/

 

Just now, Wekaz said:

Didn't for for me :(

Could you two try the following:

1) Deleting the GameGuard folder in your BnS/bin directory folder, and
2) Running a File Repair?

[ktnjin]

Re-enabling 'Razer Chroma SDK Service' worked for me. Thanks!

[Astanya]

This actually worked for me too, re-enabled all services I had previously disabled and game stopped crashing on startup. Kind of ironic that this is the opposite of their crash fixes tweet.

[BRAAAINS]

Starting 'Razer Chroma SDK Service' also worked for me, but now i am stuck after I digit the PIN.

edit: took some time (2 minutes), but I managed to login in.

[Vivien]

For those that got it working by re-enabling the Razer Chroma services, I have a question.

Since there was a well known issue before with sudden crash after few minutes of logging into the game have been some fault of the specific program,

now that you've re-enabled it to get the game going agian, have you experienced same sudden crashes after 10 minutes-ish or so?

Because if that's what's going to happen again, then there's really no fix yet :c

I would appreciate it if someone can post me the result of this, to tell us if they can be logged on for more than 10 minutes after turning Razer services back on.

[FearsLife]

Jesus F-Christ. One minute Razer cause the game to crash. Next not having causes the game to crash. Beautiful.

[Diskonekted]

Worked for me thanks!

[Hirosue]

I just restarted my PC to assure that everything was running again, and DONE! It works! Thanks for the help!

[Nomisath]

It worked for me, now I hope it won't crash ingame like it used to with razer enabled.

[Clazziqual]

Yeah uh, seems like this fix isn't everything.

Just crashed while going on my second daily dungeon ROFL.

That gave me an idea though, what if we enable them to bypass the game crash, and then disable them when we're in-game?

[Vivien]

1 minute ago, Clazziqual said:

Yeah uh, seems like this fix isn't everything.

Just crashed while going on my second daily dungeon ROFL.

That gave me an idea though, what if we enable them to bypass the game crash, and then disable them when we're in-game?

 

Hmm interesting.

I'll give that a shot.

[Pastapeya]

That sounds like a good idea. I really think the issue here is nprotect. Just the fact that the game hangs and you can trigger more than one error sounds like something the anticheat might cause. Thank you for posting this fix, I'm currently in game but I haven't tested it out much.

[Ciqala]

16 minutes ago, Clazziqual said:

 

Could you two try the following:

1) Deleting the GameGuard folder in your BnS/bin directory folder, and
2) Running a File Repair?

Did that... isn't working. 

 

gonna try enabling razer sdk again.

[Elo]

Enabled Razer Chroma SDK, didn't work for me.

[Clazziqual]

3 minutes ago, Elo said:

Enabled Razer Chroma SDK, didn't work for me.

Try r/sing your computer after enabling!

[Guiko]

works for me, enable the razer service. Thanks dude

[Elo]

Just now, Clazziqual said:

Try r/sing your computer after enabling!

I rebooted my pc, still didn't work. :c

[Nytros]

worked on me but i am stuck after i digit the pin

[Vivien]

Nah enabling it again didn't work for me, I got this error instead now rather than the CrashReport pop up from before.

QQ

 

[Clazziqual]

Just now, Elo said:

I rebooted my pc, still didn't work. :c

I may have crashed myself then. Can't help you other than this, sorry @_@;;

Try submitting a ticket detailing the solutions you've tried so far. c: