Arcadian Posted January 27, 2016 Share Posted January 27, 2016 1 minute ago, SiorTheSlayer said: Have u guys tried to write to NCSoft support? Or its better just to wait for the patch ? They are sending tweet responses and replies. They are gathering the information on what's going on. No ETA from what I've seen so far. Link to comment Share on other sites More sharing options...
MyTurn Posted January 27, 2016 Share Posted January 27, 2016 1 minute ago, Destiny said: Oh , It was on a official thread , Razer / Asus Crashing related I just got here :) Link to comment Share on other sites More sharing options...
Vaapad Posted January 27, 2016 Share Posted January 27, 2016 2 minutes ago, Justiceguy said: Together we are many many not playing people? yes idd Link to comment Share on other sites More sharing options...
Akaime Posted January 27, 2016 Share Posted January 27, 2016 this is the keyboard to play Blade and Soul without crash, because if you use the Razer gameguard can close it, oh my god Razer can be an open bot !! crash the game !! 11 1 he may be cheating !! 111. NCSOFT do me a favor right? a little respect for the consumer and good too! Link to comment Share on other sites More sharing options...
Arcadian Posted January 27, 2016 Share Posted January 27, 2016 Just got this from our community manager Akli Amichi @Youmukon - 54 seconds ago @Saeleril Thanks, we escalated this issue. Our teams are investigating. Sit tight folks! Link to comment Share on other sites More sharing options...
Taemaybae Posted January 27, 2016 Share Posted January 27, 2016 9 minutes ago, SiorTheSlayer said: Have u guys tried to write to NCSoft support? Or its better just to wait for the patch ? They will just hit with a copy and paste :L Link to comment Share on other sites More sharing options...
SiorTheSlayer Posted January 27, 2016 Share Posted January 27, 2016 Just now, Taemaybae said: They will just hit with a copy and paste :L I've sent them my ticket. Waiting for something new.. Link to comment Share on other sites More sharing options...
Destiny Posted January 27, 2016 Share Posted January 27, 2016 4 minutes ago, Akaime said: this is the keyboard to play Blade and Soul without crash, because if you use the Razer gameguard can close it, oh my god Razer can be an open bot !! crash the game !! 11 1 he may be cheating !! 111. NCSOFT do me a favor right? a little respect for the consumer and good too! Hahaha xD have you tried disabling Razer Chroma SDK Service? I am playing with my Ouroboros and BlackWidow Chroma just fine with Razer Synapse open Link to comment Share on other sites More sharing options...
KymmaSkyrunner Posted January 27, 2016 Share Posted January 27, 2016 12 minutes ago, Arcadian said: When you see that 4049, open your task manager. You'll see the Blade and Soul still running. Happens when the game crashes, it leaves the game still running in the processes. Trying to launch it while it's already running is the error for 4049. Alright thanks Link to comment Share on other sites More sharing options...
pipipikachu Posted January 27, 2016 Share Posted January 27, 2016 Same here. It seems like this crash happened to all the razer user players. Link to comment Share on other sites More sharing options...
TsundereMaji Posted January 27, 2016 Share Posted January 27, 2016 My friend logged in and i can't >.< maybe people with this crashing issue updated game while maint was still running(?) idk... Link to comment Share on other sites More sharing options...
SiorTheSlayer Posted January 27, 2016 Share Posted January 27, 2016 2 minutes ago, pipipikachu said: Same here. It seems like this crash happened to all the razer user players. However with all Razer programs turned off... Do i have to throw out my BlackWidow Chroma and Krakens ? :D Link to comment Share on other sites More sharing options...
MyTurn Posted January 27, 2016 Share Posted January 27, 2016 4 minutes ago, pipipikachu said: Same here. It seems like this crash happened to all the razer user players. Windows 10 ? Link to comment Share on other sites More sharing options...
Justiceguy Posted January 27, 2016 Share Posted January 27, 2016 Windows 10 / Nvidia GTX 970 I have a Razer keyboard but with all services disabled so I highly doubt that's it. Otherwise, I did update while servers with undergoing maintenance. Link to comment Share on other sites More sharing options...
SiorTheSlayer Posted January 27, 2016 Share Posted January 27, 2016 3 minutes ago, TsundereMaji said: My friend logged in and i can't >.< maybe people with this crashing issue updated game while maint was still running(?) idk... nah, my friend logged in too. he hasnt any razers devices tho. we were patient waiting for the maintenance end. Link to comment Share on other sites More sharing options...
Valkyrie Posted January 27, 2016 Share Posted January 27, 2016 I enabled my razer services and programs... and the crashing stopped. I can't even. Link to comment Share on other sites More sharing options...
MyTurn Posted January 27, 2016 Share Posted January 27, 2016 Synapse updated yesterday maybe NCSOFT didnt hear about those advance updates :D Link to comment Share on other sites More sharing options...
Dauran Posted January 27, 2016 Share Posted January 27, 2016 3 hours ago, Akaime said: this is the keyboard to play Blade and Soul without crash, because if you use the Razer gameguard can close it, oh my god Razer can be an open bot !! crash the game !! 11 1 he may be cheating !! 111. NCSOFT do me a favor right? a little respect for the consumer and good too! Well.. i only use razers kraken chromo headset so i guess im a cheater NCsoft. You best ban me cause im a cheater who uses razer headphones and i can hear better then the average player not using them kind of headhpones. Then again im sure they are not targeting razer stuff or maybe they are... Link to comment Share on other sites More sharing options...
Justiceguy Posted January 27, 2016 Share Posted January 27, 2016 Made me smile, thought I'd share. Link to comment Share on other sites More sharing options...
Arcadian Posted January 27, 2016 Share Posted January 27, 2016 Ok Try this out for you. I just now connected to the system. 1.) Delete the GameGuard Directory. Try to launch game, it will replace the gameguard folder. Game will error out. 2.) Repair Install Files. Game will error out. 3.) REBOOT your PC. 4.) After you restart, verify you are not running any of the conflicting DLLs 5.) Launch Game. Game now runs. Yay! Link to comment Share on other sites More sharing options...
Valkyrie Posted January 27, 2016 Share Posted January 27, 2016 worked for a lot of people Link to comment Share on other sites More sharing options...
SiorTheSlayer Posted January 27, 2016 Share Posted January 27, 2016 2 minutes ago, Valkyrie said: worked for a lot of people NCSoft, are u freaking kidding us?! :D it worked dude... im in game. hope it wont crash in the middle of dungeon (for now cos of rzr sdk turned on) Link to comment Share on other sites More sharing options...
Arcadian Posted January 27, 2016 Share Posted January 27, 2016 2 minutes ago, Valkyrie said: worked for a lot of people Actually, what really worked for me - a complete reboot AFTER I did the normal repairs. Ie replaced GameGuard again, did a file repair on the game. Rebooted and when I came back, it was working just fine. I'm guessing something was still in memory corrupting the launching of the game. The reboot cleared it. Link to comment Share on other sites More sharing options...
Destiny Posted January 27, 2016 Share Posted January 27, 2016 This is ridiculous , turning Razer Chroma SDK Service back on fixed it for me -.- *feetpalm* Link to comment Share on other sites More sharing options...
MyTurn Posted January 27, 2016 Share Posted January 27, 2016 WHAT IN THE ACTUAL *cricket* HAHAHAHAHAHHAAHHA IT WORKS WITH RAZER ONLY NOW ! hahahahah Link to comment Share on other sites More sharing options...
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