Jump to content

How long does it take NCSOFT to reply to a support ticket?

Recommended Posts

A day to a few days for me in response time. I sent in 3 tickets on different issues (premium purchase, a destroyed item restored, and forum username).


My tickets:

- Sent Thursday at 21:02, received a response from a GM Yesterday at 18:33

- Sent Thursday at 17:45, received a response from a GM Saturday at 20:38

- Sent Saturday at 00:21, received a response from a GM Sunday at 02:19


Link to post
Share on other sites
  • 2 years later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...