Glyndwr

Gold Spammers Everywhere

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M4rsh4L   
52 minutes ago, ForeverZero said:

Alright!  Dev's took one of my suggestions for the level 10 cap for region and faction chat!  I hope today to see less spammers :) and maybe have more discussions on Region and faction chat.

Who cares for region...we don't have spam in the region that matters, that is Misty Woods, but that faction/arena/dungeon lobby? For God's sake...one bot to spam in all the servers... level restriction will fix nothing, if they reach that level and you don't ban them. goldseller's premium accounts banned = new premium accounts. It's more cash, isn't it? Meanwhile the real players are sitting on queue for 8-10 hours. More if wednesday and this ridiculous maintenance time...we are EU midday, not NA...

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Nemesia   

And right now, the most visible problem is the chat spam, in 1-2 months we will see what OwlDarae has posted in level 45+ What ever you try to do, will be overpopulated by bots. To be honest, chat spam and bots need a fix assap, or BnS will fall like Age of Wushu, full of bots and goldspammers.

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demon31   
On 1/18/2016 at 4:27 AM, Youmukon said:

Hello!

 

Just to let everyone know, our team is fully aware about the RMT/Goldsellers spam going on and we are currently working on countermeasures to reduce the inconvenience it causes to players.

 

In the meantime please keep reporting bots by either using the in-game report feature or by submitting a ticket (Report Player > "They were trying to sell gold by spamming chat".), these reports greatly help our team to identify and removes bots from the game.

 

Thanks again!

great to see someone from NCSoft actualy looking in the forums good thing is there will be a chain reaction of reporting gold spammers banning gold spammers and in turn reduse cue times loging into any server at any given time of day in any region time for the revolution rebel against gold spamers free up our servers HOO RAA

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xland44   

NCsoft needs to add some more anti-spam features...

 

examples:

 

a - when logging in you cannot chat until you have moved more than 10 paces from the area you logged into

b - if you post more than 5 messages in under 20 seconds you will be temporarily silenced, each time you do this the time you are silenced will increase

c - only levels 10+ can talk in region chat

d - if you have posted the exact same message at least 10 times in the past hour (doesnt need to be said in a row, just 10 times in the same hour) you will be temporary silenced, the length silenced will increase every time this happens, and resets after a week of not activating this anti-spam feature. if this continues excessively it can lead to a ban

e - banning certain keywords (for example banning the keyword "W W W . G 0 L D C E 0 . C O M")

d - banning keywords in certain chat channels (for example, banning the term 'usd' or 'sell' or 'gold' on the party channel - the channel is meant to be used to find parties so it's rare that these terms will be used)

f - adding a captcha when creating an account

 

these are just examples and of course they wont stop all bots but at least it will make the chat sufferable and slow down the spam

 

Edited by xland44
added another example

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There are three things that NCSoft needs to do:

 

1) Have x amount of GM's sit on each server, as well as the multi-server dungeon queue as well as the pvp arena server, and monitor chat, kicking anyone selling gold (don't ban)

2) Create a system that if you send X amount of messages to the server in X amount of time, you get auto-kicked from the server

3) Hire a grey-hat to take down the websites / attack the gold spammers network.

 

Someone took down the "Microsoft's Tech Support" team's database that was cold calling about "detecting viruses on your computer" and they were out of business for about 2-3 months.

 

edit: NCsoft should have made this game a Pay to Play game.. buy it once and it's free to play after that. Without this, banning the spammers and bots have no consequence.

Edited by Anasatsudo

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M4rsh4L   
13 minutes ago, xland44 said:

aNCsoft needs to add some more anti-spam features...

 

examples:

 

a - when logging in you cannot chat until you have moved more than 10 paces from the area you logged into

b - if you post more than 5 messages in under 20 seconds you will be temporarily silenced, each time you do this the time you are silenced will increase

c - only levels 10+ can talk in region chat

d - if you have posted the exact same message at least 10 times in the past hour (doesnt need to be said in a row, just 10 times in the same hour) you will be temporary silenced, the length silenced will increase every time this happens, and resets after a week of not activating this anti-spam feature. if this continues excessively it can lead to a ban

e - banning certain keywords (for example banning the keyword "W W W . G 0 L D C E 0 . C O M")

d - banning keywords in certain chat channels (for example, banning the term 'usd' or 'sell' or 'gold' on the party channel - the channel is meant to be used to find parties so it's rare that these terms will be used)

 

these are just examples and of course they wont stop all bots but at least it will make the chat sufferable and slow down the spam

 

A - easy doable

B- They don't spam 5 times in less than 20sec* because they have more than 1 bot doing that, so 5 bots doing each spam every 5 seconds and they won't be silenced.

C- script can bypass that, or they just bot a bit more = more gold to sell and spam again at lvl 10.

D- useless since they avoid B.

E- they type 3w, replace characters with numbers, etc. This is useless.

F- same as E.

Queue is 8 hours for free accounts on Windrest, 1min up to 1 hour if premium. Bots are premium, just ban them till it's not worth buying more premium accounts and they will be on queue like everyone else. 8 hours free of spam. But we, complaining at forum/twitter, have more chances being banned than bots.

Edited by M4rsh4L
fix something

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Horuify   
31 minutes ago, M4rsh4L said:

A - easy doable

B- They don't spam 5 times in less than 20sec* because they have more than 1 bot doing that, so 5 bots doing each spam every 5 seconds and they won't be silenced.

C- script can bypass that, or they just bot a bit more = more gold to sell and spam again at lvl 10.

D- useless since they avoid B.

E- they type 3w, replace characters with numbers, etc. This is useless.

F- same as E.

Queue is 8 hours for free accounts on Windrest, 1min up to 1 hour if premium. Bots are premium, just ban them till it's not worth buying more premium accounts and they will be on queue like everyone else. 8 hours free of spam. But we, complaining at forum/twitter, have more chances being banned than bots.

 

Just adding to your commentary.

Banning until it's not worth it doesn't work. An example of that would be FFXIV. THey actually bough the expansion to spam with stolen accounts. If they can't spam with regular accounts they'll steal other accounts and spam with those.... So that's why account safety is so important.

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deadand   

1. need to be on friendlist atlast 3day to be able trade item

2. cenot trade any ingame coin

3 change market place curency whit another not ingame money and to get this curency need to have limit it amounth every 24 hr

when ingame coin cenot be trade no 1 sell gold end gold seller spam

 

familiar whit this law guys well tha wass where i from play firefall and there is none gold seller can be found 

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Kipsatee   
Quote

Based on the community's feedback, we have implemented the below highly requested features:

  • We have added a level 10 or below chat restriction for Region, Faction and Party Finder Chat Channels
  • We have removed the level restriction to report a bot or spammer

 

(from the patch notes)
i don't think this will be the problem solver we hope it will be, in fact i think this will bring in a whole new problem.
Due to this the scripted goldsellers need to start leveling, resulting in lowlevel area botters, which probably won't get reported and banned as fast as they should.  
The biggest threat is bots growing in level and eventually becoming a source of extra income for those pesky goldsellers.
(which means price of gold from sellers drops and they need to advertise more)
So this will probably result in an increment of whisperbots/channelhopping bots etc.

Edited by Kipsatee

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Hitsugo   

I understand people are frustrated, but seriously i think they get it. Things take time to get done correctly, no amount of whining or complaining will change that. yes gold spammers are very annoying and yes there are other ways to chat however inconvenient it it may appear. Party, general and whispers still work just fine and it will more than do until they find a solution. Patience is a virtue, if you don't like it you can choose to play another game or just swallow it and deal. 

Edited by Hitsugo

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M4rsh4L   
23 minutes ago, Horuify said:

 

Just adding to your commentary.

Banning until it's not worth it doesn't work. An example of that would be FFXIV. THey actually bough the expansion to spam with stolen accounts. If they can't spam with regular accounts they'll steal other accounts and spam with those.... So that's why account safety is so important.

how can they steal your account if you have a random keyboard that you MUST click with your mouse a 6 digit number, before yo can log in? AND if they hack yours, probably it's because you visited some goldseller website, and as everyone know, they infected you. So , if just bots or their customers are going to be banned, it's more than worth.

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M4rsh4L   
12 minutes ago, Hitsugo said:

 Patience is a virtue, if you don't like it you can choose to play another game or just swallow it and deal. 

As you said. if you don't like what we say, you can go to other game's forum where they don't complain about anything, and be happy there.

 

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I just made custom chat tab- n clicked only ones that do not have line upon line of spamming, except lobby thats horrendous!

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2 minutes ago, viper5000 said:

I just made custom chat tab- n clicked only ones that do not have line upon line of spamming, except lobby thats horrendous!

Yeah that's what I did. And yeah I got frustrated entering the lobby.

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1 hour ago, Anasatsudo said:

 

 

edit: NCsoft should have made this game a Pay to Play game.. buy it once and it's free to play after that. Without this, banning the spammers and bots have no consequence.

 

GW2 had spammers and bots, and it was $60 per account. That doesn't deter them, lol.

 

Edit: ArenaNet didn't suck at policing their chats, doe.

Edited by AmbivalentCat

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Naisho   

Level restriction is only temporary solution until they find their way around it in a day or two.

Some more temporary suggestions are...

Add a 'bot-only' block list that is not limited to XX players. If you report a player for botting, they will automagically be blocked without taking up a space in your 'not supposed to be for bot' block list. Since that may be a tad difficult to implement, the 50 limit block list can always be unlimited for a superficial temporary measure.

 

If they have someone on top of the all bot reports and are banning bots on the go, that would also help a lot. e.g. GM > right click > ban > done

 

A more permanent (and i think better) solution is to implement a feature to auto ban any players that are flagged as bots. If system flags a player as a bot for some amount of time because of what they typed, and at least X (lets say 10) number of players report them for botting they will get banned unless proven otherwise. This will lessen the burdens on whoever does the banning and gives the players some power to help fix this issue. The flagging alone may be not as unreliable, but having players report as bot would usually ensure that it's legit. Even IF the flagging feature is difficult to implement, surely it's a simple matter to have bots banned without GM approval if, let's say, dozens of players reports said 'player' for botting.

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18 minutes ago, Nyo54 said:

Talk in faction: level 20 => Problem solved

I just made custom chat tab- n clicked only ones that do not have line upon line of spamming, except lobby thats horrendous!

Or allow us to kill anyone with the name brgbrgbrg.

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18 minutes ago, viper5000 said:

I just made custom chat tab- n clicked only ones that do not have line upon line of spamming, except lobby thats horrendous!

Or allow us to kill anyone with the name brgbrgbrg.

lol and they still spam while dead on the ground. that'd be hilarious. 

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Hellsia   

I was thinking though... Ofcourse most of what I'm about to suggest would have loopholes or this plan might lack in some categories of concerns, so please do improve it with your better version, the goal of this post is to help brainstorm and contribute ideas to find a better solution in solving this issue. thank you! :)

 

A. IF the main concern is about the bots spamming the chat with selling gold, they can add a feature wherein the players can report the bot or gold seller about may be 5 times(+ ?) by 5(+ ?) different players. If so, then there will be a notice that would be sent to the system of the admins/GMs so they can check immediately if that player is really doing which what was reported. Then it's more than enough to chat ban that account for longer duration like 4-7 days maybe?. And yes, most of the players here in the forum has strongly suggested about the level requirement wherein you can chat in a specific region/faction/etc, Level 15+ would be great as to the duration to delete a character would be 7days.

 

B. IF "A" is met and resulted with a 3-5 Accounts that have been banned by continuous Gold Selling Chat Spamming or the likes, it can result to IP ban. Well they can send an appeal or ticket to the support if ever they claim that they didn't really do it or more than 1 user is using that IP like internet cafes.

 

C. IF the main concern is about the economy being ruined by bot gold farmers, then NCsoft should just add items (limited to supply/materials or the likes) that are being sold in quite a very high price or being monopolized and add it in the Hongmoon Store.

 

D. IF both "A" and "C" then IF it's not too much of a trouble for the encoders of NCsoft, "maybe" they can add an item in the Cash Shop that would let players trade Coins to Gold and Gold to Coins. ofcourse Its up to them how to do the math about the increase and decrease of the value that would be traded for (like the currency exchange of GW2 perhaps?)

 

As I foresee the possible outcome, it has a possibility to reduce and demoralize the bot users / gold farmers as to they will have less control of the economy of the game, because of the reason players would have more options to choose from "legally". Then NCsoft would have a better Gold Buying/Selling/Trading control and stricter policy. Ofcourse given that this would be the best method and last resort to choose from, as you read this you will have better ideas than me, so please do share it so we can all unite and resolve this issue asap. thank you very much! :)

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Sife   

Recruiting players as GM's for the lookout for Spammable Goldsellers or more things could be a solution? If that even is a possibility?

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2 minutes ago, Sife said:

Recruiting players as GM's for the lookout for Spammable Goldsellers or more things could be a solution? If that even is a possibility?

 

Yes and no. I would recommend going the way of hiring a contract firm to do it. If you have a volunteer force of players, you'll start seeing people banned for no reason (it's a free game). Hire contractors to do it, and if they ban someone for no reason, they're out of a job.

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Sife   
9 minutes ago, Anasatsudo said:

 

Yes and no. I would recommend going the way of hiring a contract firm to do it. If you have a volunteer force of players, you'll start seeing people banned for no reason (it's a free game). Hire contractors to do it, and if they ban someone for no reason, they're out of a job.

 

They would be unwise to recruit a player as a GM it being a Minor or any sort so that's one out of the way, and second if ur an adult you are responsible for the actions u pull off, if ur doing "community Service" for Ncsoft and they find u damaging them i'm sure they can sue u, knowing they have ur paperwork. ID, Adress, I'm sure they'll ask it if they want u as a GM. 

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