download patch error/ windows 10 compatible???

[Yasuiy]

Hello Good Day, please help me regarding with the patch.. I downloaded this game 3 days ago... after clicking the launcher, preparing > download  patch starts but it always stops at 28 %.. what should i do?? is there a link for a manual patch?. and also my OS was Win10 is it compatible? thanks in advance..

[Astaroshe]

I run a windows 10 and it patched for me so we know for sure it isn't an IOS issue. I'm not sure how to fix your dilemma though...

[Yasuiy]

hmm.. thanks for the info. that it isn't an IOS issue.. grr.. this patch keeps on stopping in the middle, and i have no choice but to restart it all over again and again.. 

[Badiator123]

When I first downloaded it it worked up until I got to the game update, and that's when I noticed something was not right. It kept giving me the E02018 error. I looked it up online, and tried using a vpn as suggested, turned my firewall off, ran as administrative, I even tried the MSCONFIG thing posted on the technical support on the website. I then tried to un install and then re install the game. I did this several times. Then I realized I was missing almost all of the zip files and a majority of the folders. I guess the game isn't properly installing all the way? I used the download option from the blade and soul website. I have an HP windows 10 computer, if that helps. The first two times i tried downloading the game, it said, "Failed- Network error." The third attempt downloaded the game or at least started to and then a screen popped up with a notification saying, "Error reading setup initialization file." I tried a few more times after that and got the same message....