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server delay


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so sometime along the day, along peak hours, there is a HUGE delay in skills, it only happens with the servers are full, i triple check my ping and internet connection every time, seems like im not the only person experiencing this. 


my questions is, will it get better? is the blade and soul team working on this issue? is it due to server instability at peak hours? 


once again, i made sure the problem is not from my side before posting this. 


thank you, have a wonderful evening. 


UPDATE : the game now randomly disconnects once engaging battle during peak time. 


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