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Update Error.


Hurinox

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<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 15
Number Of Processor : 4
Processor Type : 8664
Processor Level : 6
Processor Revision : 14857
Processor Speed : 3392 MHz

<< Memory >>
66% of memory in use.
Total Physical Memory : 4043 MB
Avail Physical Memory : 1371 MB
Total Paging File : 4095 MB
Avail Paging File : 1719 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1964 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : 
Total Byte : 475.10 GB
Used Byte : 64.25 GB
Available Byte : 410.85 GB

Drive Name : D:\
Volume Name : 
Total Byte : 456.32 GB
Used Byte : 136.95 GB
Available Byte : 319.37 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 192.219.92.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 224.62.93.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 176.229.92.0


Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 208.230.92.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 136.16.93.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 176.17.93.0


<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_12.dat.zip
Hash Value    : 02283f28dd70c9ae2e1a6fd453661c94d4c68295
File Name    : FileInfoMap_BnS_12.dat
Hash Value    : 91f0079eb1099b5dbf395250b89d633951d158ca

<< Error Message >>
[Update error] File cannot be accessed.
The update may be in use by another program.
Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02024
CFIM_HF_O32_12
contents\Local\NCWEST\data\config.dat

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I have the same problem right now, could you solve it?
When I start the game happens, repair the files but does not work...
Thanks!

Quote

<< Error Message >>
[Update error] File cannot be accessed.
The update may be in use by another program.
Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02024
CFIM_HF_O32_12
contents\Local\NCWEST\data\config.dat
 

 

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18 hours ago, SabriLove said:

I have the same problem right now, could you solve it?
When I start the game happens, repair the files but does not work...
Thanks!

 

If you’re receiving Error E02024 we suggest you to try editing your NClauncher.ini file as we have seen this resolve this issue for some of our other players.
 
To do so:
  1. Open your NC Launcher folder (C:\Program Files (x86)\NCWest\NCLauncher) and right-click on the NCLauncher.ini file, select Cut, minimize the window, right-click on your Desktop and select Paste.
  2. Once the file is on the desktop right-click on it and select Edit.
  3. Next to SelfUpdate change the 1 to a 0, save and close the window.
  4. Right-click on the NCLauncher.ini file and select Cut again. Next, open the NC Launcher folder window, right-click into the empty space in the folder and select Paste.
Once done, close out of everything and try to run the launcher again.
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