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Help! Character's progress didnt save!


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So I started a summoner class yesterday on the server at 5:00PM  and I started from lvl 1 and ended at lvl 15 at 3:00AM I cliked the power icon it told me the quest and items i got so i clicked exit game i was done for the day. Then at 10:30AM I clicked to play blade and soul and boom its at lvl 3 for some reason... Why???? help please I spent a long time playing yesterday

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