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game stop working when skip videos


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Hello i found this bug. 

During game play  if i skip a video at start (not all videos) the screen go black and i hear video sound but when sound stop nothing happen i have to quit the game and restart.

This happen twice with all character in my account 

1) BAMBOO VILLAGE when i am in dohun's house and nosoyoo walk  if i esc at start of this video bug happen

2)Whalesong COVE entering in the area from Everdusk if i push esc at start of this video bug happen


i found this happen with  my 3 characters to avoid it i must wait 3 or 4 second and then if i skip the video nothing happen

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