Account Locked Randomly (3746)

[Relm]

Did anyone get a random Lock into his account? i keep changing my password and still get the same error for no reason ! 

[Jenya]

I'd suggest you to contact the support as your account should not be locked randomly I think o.o do you have a screenshot?

[echicho]

Yes alot of people are also having this problem, many of us got auto locked for some random reasons such as using a VPN or for no reasons at all, its a problem at their end, just make sure to send them an Email to fix the problem, i am still waiting for a reply to fix my locked account as many others.

[truemonkey]

I have my master account since Aion as well. I sent them my ticket on a new account cuz my master account was locked as well on the release day. They asked for my main account name and the order# of the founder pack i bought and zip code.