I purchased coins for a membership but no coins

[AxeColdon]

I purchased enough coins to buy 30 day premium but the game doesn't think I have any coins, even though the purchase history shows I do.  Is this an issue I need to get a support ticket for, or just a server issue?

[hunterxros]

Bob (Blade and Soul) Jan 20, 00:03 Hello We experienced a temporary outage that prevented the NCoinyou purchased from being delivered to your account. The problem has been fixed and we have started distributingthe NCoin to all accounts. However, it might take a while for the NCoin to showup in your account. We apologize for the inconvenience. We are working hard toget you your NCoin as soon as possible and expect it to show up in your accountwithin the next 2 hours. If there is anything else we can help you with, please letus know. Best regards, Bob NCSOFT Support Team