Disconnected from server.(1000)(132,10054)

[Lowkeyd]

 

Generally happens on loading screens - after selecting a character or when going into dungeons/new areas.

I've been having this issue since CBT and made two threads about it during those times. None of which have been addressed.

[Crumplemore]

Same is happening to me.

However if you switch your channel right before you about to enter a new area/dungeon then it sometimes helps. But at the moment I am continuously crashing when trying to enter Blackram South Anchor (or a similar name can't think of it off the top of my head). So if anyone has  a fix to this issue that would be great.

[Yaviey]

1 hour ago, Lowkeyd said:

 

Generally happens on loading screens - after selecting a character or when going into dungeons/new areas.

I've been having this issue since CBT and made two threads about it during those times. None of which have been addressed.

 

Hey Lowkeyd,

 

From what we understand, this is an issue when there is a lack of connection to the server. It's possible that there was a moment of temporary Internet loss either on your end or ours that would cause this error. Are you by chance using Wi-Fi?

 

Please put in a Support Ticket as well so that we can get some more system specs to see if it's something else.

 

Thank you!

[Lowkeyd]

9 minutes ago, Yaviey said:

 

Hey Lowkeyd,

 

From what we understand, this is an issue when there is a lack of connection to the server. It's possible that there was a moment of temporary Internet loss either on your end or ours that would cause this error. Are you by chance using Wi-Fi?

 

Please put in a Support Ticket as well so that we can get some more system specs to see if it's something else.

 

Thank you!

 

 

Nope, I'm hardwired and my wifi is turned off.

 

A support ticket is on its way, thanks for the reply!

[Superpops01]

11 minutes ago, Yaviey said:

 

Hey Lowkeyd,

 

From what we understand, this is an issue when there is a lack of connection to the server. It's possible that there was a moment of temporary Internet loss either on your end or ours that would cause this error. Are you by chance using Wi-Fi?

 

Please put in a Support Ticket as well so that we can get some more system specs to see if it's something else.

 

Thank you!

is it ok if i post my specs here to see if that could be the case? i have been getting this issue too.

[Criolesta]

the exact same problem of how to solve it ???

[Yaviey]

10 minutes ago, Superpops01 said:

is it ok if i post my specs here to see if that could be the case? i have been getting this issue too.

 

Yes, feel free to do that and our support team will try to help. We can't guarantee a full response unlike with the Support Ticket, but it may help.

[SleepyChibitobi]

Well NCSOFT here's mine if it helps, since i am getting the same thing 

 

GPU GEforce750m

CPU Intel Core i7-4700mq cpu@ 2.4GHZ

Mem 8 gig ram

Res 1366X768, 60hz

OS Wind 10 home

 

 

Hope that helps

[Superpops01]

1 hour ago, Yaviey said:

 

Yes, feel free to do that and our support team will try to help. We can't guarantee a full response unlike with the Support Ticket, but it may help.

ok here it is. thanks for any help you provide.

Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.160104-1507)
                 Language: English (Regional Setting: English)
      System Manufacturer: TOSHIBA
             System Model: Satellite C75D-B
                     BIOS: 1.40
                Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics     (4 CPUs), ~1.8GHz
                   Memory: 8192MB RAM
      Available OS Memory: 7130MB RAM
                Page File: 3657MB used, 4624MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported

[Ayameh]

On 1/20/2016 at 10:09 PM, Crumplemore said:

Same is happening to me.

However if you switch your channel right before you about to enter a new area/dungeon then it sometimes helps. But at the moment I am continuously crashing when trying to enter Blackram South Anchor (or a similar name can't think of it off the top of my head). So if anyone has  a fix to this issue that would be great.

yeah the same thing happened to me at first, you actually have to creep into the dungeon. For Ex: get 3m close to it and go from one wall to the other and then slowly creep into it and you should be able to enter. it wont even show the loading screen. if you do get the loading screen try creeping in again. 
P.S. sorry it took so long to reply. Hope this helps!

[Lowkeyd]

8 hours ago, Ayameh said:

yeah the same thing happened to me at first, you actually have to creep into the dungeon. For Ex: get 3m close to it and go from one wall to the other and then slowly creep into it and you should be able to enter. it wont even show the loading screen. if you do get the loading screen try creeping in again. 
P.S. sorry it took so long to reply. Hope this helps!

 

That doesn't work all the time though.

I usually try to do this and it's somewhat 50/50.

[xwindmasterx]

dont u just love how ncsoft keeps blaming wifi as cause of issue when about  1/2 of the game population is having  same issue regardless of using wifi or not they need to get off their asses and actually fix the issue 

[xwindmasterx]

probably about 50% of the ppl having the issue may have already dicided to stop trying and move on (some of wish would have got ncoin)

 

[Superpops01]

On 1/30/2016 at 10:10 AM, xwindmasterx said:

dont u just love how ncsoft keeps blaming wifi as cause of issue when about  1/2 of the game population is having  same issue regardless of using wifi or not they need to get off their asses and actually fix the issue 

i hope they have already fixed it. this game is getting a patch some time this month.

[Tanarsa]

They have not fixed it, I hope that they fix it with this patch, because they appear to have borked up the netcode somehow with the last one.

That is something that only they can deal with.

 

[Ansuya]

This also happens to me... i have to play in low pcs ends to run it, specially if i want to do cross servers dungeons :( 

[Dpkmcateer]

Been getting this issue since the patch :/ makes me sad. Rushed home to play and can't even login :( First time I've ever had issues like this as well.

[LeftButNotGon]

 

 

 

 

 

[Otaku9512]

anyone use wtfast here ?

 

[Otaku9512]