Game stopping working after a 15-20 mins

[Suzutaka]

Hello I have a problem with the game, namely after about 15 - 20 minutes into the game stutters my client ( no answer) . Then I have to close the game and then turn it on again, that starts to irritate me . You do not know how can I fix it?

[Jouju]

Is this is the same problem you have?
 

https://forums.bladeandsoul.com/topic/148978-blade-soul-it-stopped-working/?do=findComment&comment=1490364

[Suzutaka]

1 hour ago, Jouju said:

Is this is the same problem you have?
 

https://forums.bladeandsoul.com/topic/148978-blade-soul-it-stopped-working/?do=findComment&comment=1490364

no i can log in but playin only few mins and game suspending

[Jouju]

Try these:
1- Disable your firewall.
2- Disable your Anti-Virus.

3- Run the game as Administrator.

4- Run the game in a compatibility with Windows 8.1, 7 or XP (SP2 or 3).

Does this problem happen after a specific thing you do in the game or just randomly?
What is your OS and x64 or x32 (x86) bit?
I don't understand the problem exactly, does the game client stop responding or does it seems like lag or something?
You better post a screenshot..

[Suzutaka]

win 7 x64 

exactly im playin this 15-20 mins and   the game client stop responding

[Suzutaka]

win 7 x64 

exactly im playin this 15-20 mins and   the game client stop responding

[Jouju]

Do you get any error messages? if you please post a screenshot here..

[Suzutaka]

6 hours ago, Jouju said:

Do you get any error messages? if you please post a screenshot here..

[Jouju]

Did you try the steps I gave you earlier?

[Suzutaka]

19 hours ago, Jouju said:

12 hours ago, Jouju said:

Did you try the steps I gave you earlier?

Yes but it not worked .

[Jouju]

Do you have Razer mouse synapse? 

[Suzutaka]

only Razer kraken chroma 7.1 headphones

[Enhance]

There is some kind of issue with Razer's and Asus services. 

 

See if this helps: 

 

 

[Jouju]

Folow these steps.. 

Razer:

• Go to task manager
• Choose "Services"
• Find "Razer Chroma SDK Service" and choose it
• You can't stop it by right clicking it, it says access denied. You need to click that "Services"-button on lower right.
• Find "Razer Chroma SDK Service" again, click "Actions" and "Stop" (it's grayed out on me, because I've already done it)
• Click "Actions" again and choose "Properties"
• Open the "Startup type"-drop box, and choose "Disabled", Apply, OK.