disconnected from server (1000) (132, 15100)

[SgtRoma]

Hi every time i try to play B&S after a few seconds this message appear to me and the game auto-close. I tryed on three different Servers (Starfall crater, Cardinal Gates and Hao District) but i have the same problem.

My connection work.

My firewall is disabled.

http://imgur.com/pjQWWrw

 

Edit: now i have a different error

http://imgur.com/qozZjyy

 

Edit2: I live in Italy

[Mengas]

I have the same problem , couldnt find a way to fix it , what make this work is using WTFast.

 

If you are Russian or from that region , you are IP blocked , so yea..

If you arent Russian (like me) , the only "fix" i could find was wtfast nothing else so far and support is the worst.

[Fortyx]

From italy, same problem here on the EU server

[Septoleyfe]

Same problem, I'm from Italy.

[Lena89]

same problem, Poland...

[Kittira]

well im from London and i keep getting that message whenever i have to go through portals... im getting rly tired of it and also sent in a ticket. I cant play like this if u keep getting disconnected 24984953 times a day cause the main quests actually lead u through dungeons -.-

[Neeru2k666]

Can't play. Switzerland.

[hamericano]

spain, here can't play too the same error message.. GG student's pack premium days... well meet NCsoft

[Weyard]

Spain, +1

[Alnemu]

Bump this to top, Spanish player here. I will state my case just in case something helps out or clarifies something.  

 

First of all, its not IP BLOCK, Spain ( IT SHOULDNT WTH ) is not one of those blocked countries. This error pumps up from time to time and for example everytime you create a new character. ( Can happend while exploration but its weird * yet not impossible since yesterday it happpened to me *.

 

As far as I can predict, it may be our routers / ISP, blocking packages sent to the server, so I already turned off Firewall/Antivirus, it didnt work out tho.

 

My next step is gonna try to open router ports completely ( but this souldnt be the problem...since other games work well with them pretty closed ). 

 

 

Im wondering if someone knows a proper solution to this or some support will come along and explain something to us, Ive checked the german section ( yeah, ) and you can see ncsoft staff answering and helping people out. For example there was a guy trying this "WTFAST" program, wich seemed to work.

 

Solutions¿?¿

 

 

EDIT1 : Ok guys, I figured out it could be the DNS our ISP provides us with. Changed them to standar google ones, lets find out if this works out

[CDrvka]

" EDIT1 : Ok guys, I figured out it could be the DNS our ISP provides us with. Changed them to standar google ones, lets find out if this works out "

Worked?

[Alnemu]

Sadly it didnt... Im out of ideas guys, im just gonna try to open ports on my router and pray for it, I will keep you updated with the results

[Aevri]

I frequently get disconnect 1000 every couple hours until the last 2 runs i left my chrome open as i browse the forums, and the game didn't disconnect for a long while until i quit client.

[Alnemu]

Ok, So as far as I see I will need the ports the game use to get to my net.  I will instantly mail NCsoft support to ask for them or whatever they can say about this

[Alnemu]

1 minute ago, Aevri said:

I frequently get disconnect 1000 every couple hours until the last 2 runs i left my chrome open as i browse the forums, and the game didn't disconnect for a long while until i quit client.

 

 

Could that be that 15100 error means a connection drop , maybe a little one and the game recognizes it as you didnt have internet at all? I will mail NCsoft as ive said..lets see what I can get to know

[Enoy]

The server have maintenance

[Alnemu]

Yeah I know, Thats why im not trying it out now. But this error happened to us while the server was perfectly online, its explained posts above..

[CDrvka]

after the maint im getting the same error... disconnected after 5sec. Plaayed the beta without any problems tho

giving up, nice job ncsoft

[Horol]

Same error, this is getting really annoying.

[Nemesia]

Same error, can't play, WTF does this error mean? i get it just getting in game or moving 2 meters and crashing, or just in the loading screen...

[854407_1452550236]

i crash all the time i can't play 30mn plssssssssssssss fix this problem wtf disconnect from serveur make me hate this game i up 26 lvl in 3 days with this bugg can youuu plsss fix this problem pls

 

[Idris]

Im spanish too and i can play more than 3 seconds... dont you have the solution yet?

 

 

[FinalKenpachi]

Same error from Turkey. Yesterday and today morning i was played hours without errors. But 2-3 hours ago it's started and can't played. Because when i enter the game i get this error.

 

Edit: I restarted my modem and game works fine now. You guys can try it too. 

[Horol]

I have this problem but I can play normally if i disconnect the internet cable from my pc and play using my smartphone's USB tethering

[CDrvka]

use Avira antivirus and problem solved, cheers.