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BNS crashreport " DDL"


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re voila je viens de recevoir un mail  j'ai pas encore tester je voulais partager avec vous !




Thanks for the reply.

Let's start by preventing programs from automatically starting with Windows, then repairing some Winsock entries. To do this:


1.    Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.


2.    Type ""MSCONFIG"" without the quotes, and click ""OK."" This should open the System Configuration Utility.


3.    Click on the ""Services"" tab and check the ""Hide All Microsoft Services"" check box near the bottom, then click the ""Disable All"" button. (You MUST click ""Hide all Microsoft Services"")


4.    Next go to the ""Startup"" tab and click the ""Disable All"" button.


5.    Once these items are all disabled, click the ""OK"" button and you will get a prompt to restart your computer. Please restart your computer.


Once you return to Windows, use the following instructions to clean up Winsock entries:


1.    Click the ""Start"" button to bring up the Start Menu.


2.    Type in CMD into the ""Search programs and files"" field but do not hit enter. Doing this will change your start menu to show the program ""cmd.exe.""


3.    Right-click on ""cmd.exe"" and select ""Run as Administrator.""


4.    Type ""netsh winsock show catalog >C:\LSP.txt"" without the quotes. This will save a file to the root of your C drive called LSP.txt. Please attach that file to this ticket. (We would like this report even if the issue is resolved)


5.    Once complete, type ""netsh winsock reset"" without the quotes. When the command is completed successfully, a confirmation appears, followed by a new command prompt line.


Once completed, please try running Blade and Soul again by ""right-clicking"" on ""Blade and Soul.exe"" and selecting ""Run as Administrator.""

Should this not resolve the issue for you, could you please provide us with an updated Hijack This report so that we have the most up to date information regarding your system since these changes were made?



NCSOFT Support Team

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  • 2 weeks later...

Depuis la mise à jour d'aujourd'hui mon jeu crash en plein combat.

Ca n'était jamais arrivé, je n'ai ni modifié mon pc depuis hier ni mon réseau internet.


Cela vient à 100% de la maj, et j'aimerais que ce soit réglé au plus vite, car ces crashs incessants sont handicapants (farmer ses mobs et crash toute les 5 minutes, très agréable, surtout en ayant payé le premium)

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idem gros problème depuis la maj , j utilise razer mais depuis le début sans synapse sans rien en ayant bien désactivé la fonction chroma dans le jeux... le jeux tournai très bien jusqu a ce matin.

j ai des crash toutes les 5 min en jeux et depuis la manip cité plus haut crash  une fois le luncher lancé....

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