Thallen Posted January 15, 2016 Share Posted January 15, 2016 I've crashed about 20 times today and all my friends have out leveled me and I dont want the level gap between me and them to continue to increase. Does anyone know of a solution to fix the crashing? Link to comment Share on other sites More sharing options...
Sheeple Posted January 15, 2016 Share Posted January 15, 2016 Depends what you're crashing on, is it just from lag or cut-scenes? Looks like everyone is crashing from the Hongmoon weapon cut-scene and theres no way to fix it. Link to comment Share on other sites More sharing options...
AbstractNonsense Posted January 15, 2016 Share Posted January 15, 2016 I am crashing randomly while playing and sometimes when i enter a new area tried everything so far i could find on forums and bladeandsouldojo but nothing helped. Link to comment Share on other sites More sharing options...
Thallen Posted January 15, 2016 Author Share Posted January 15, 2016 I crash randomly as well. I'll be in the middle of a quest then just a crash. Sometimes they'll ask for a report of what i was doing. Link to comment Share on other sites More sharing options...
Thallen Posted January 15, 2016 Author Share Posted January 15, 2016 Im trying to run a file repair currently because I just crashed again and now I can't even launch the game anymore, it gives me some error with game guard and opens up internet explorer -.- Link to comment Share on other sites More sharing options...
Kounat Posted January 15, 2016 Share Posted January 15, 2016 Yeah, just don't skip the cutscenese :3 Link to comment Share on other sites More sharing options...
Rinako Posted January 15, 2016 Share Posted January 15, 2016 There were a couple of issues aswell with razer synapse. If you use the software try playing the game while it is closed and every process of razer. Link to comment Share on other sites More sharing options...
Bravo Posted January 16, 2016 Share Posted January 16, 2016 34 minutes ago, Thallen said: Im trying to run a file repair currently because I just crashed again and now I can't even launch the game anymore, it gives me some error with game guard and opens up internet explorer -.- I had the same issue and it turned out the game was still running in task manager. I closed it there and fixed the problem. Link to comment Share on other sites More sharing options...
Aeriya Posted January 16, 2016 Share Posted January 16, 2016 Is it really Razer Synapse? I'll try that and see what happens. Sadly I only use Razer for the sound quality boost. Any other alternatives for nice surround sound? Link to comment Share on other sites More sharing options...
Ghrim Posted January 16, 2016 Share Posted January 16, 2016 Just now, Aeriya said: Is it really Razer Synapse? I'll try that and see what happens. Yep nProtect doesn't like Razer Synapse and will force close your client. It's been posted multiple times. Best to just close out of any razer applications and then try to play. Link to comment Share on other sites More sharing options...
Aeriya Posted January 16, 2016 Share Posted January 16, 2016 What are all the application names? So I can close them down and see what happens. Link to comment Share on other sites More sharing options...
Ant Posted January 16, 2016 Share Posted January 16, 2016 There are 25 people in my guild and only me and one other person are getting these constant crashes. We are both FMs. Just curious, what classes are you playing that you get this problem? As for the Razer issue there are at least 12 people in my guild running Synapse. They all have no issue. I do not run it so that is not what is causing my crashes. Link to comment Share on other sites More sharing options...
NCSOFT Liinxy Posted January 16, 2016 NCSOFT Share Posted January 16, 2016 Moving to the Bug Report forum. Link to comment Share on other sites More sharing options...
Thallen Posted January 16, 2016 Author Share Posted January 16, 2016 19 minutes ago, Ant said: There are 25 people in my guild and only me and one other person are getting these constant crashes. We are both FMs. Just curious, what classes are you playing that you get this problem? As for the Razer issue there are at least 12 people in my guild running Synapse. They all have no issue. I do not run it so that is not what is causing my crashes. I'm playing a Destroyer. I have a Force master in my group who hasnt crashed once. Link to comment Share on other sites More sharing options...
Ant Posted January 16, 2016 Share Posted January 16, 2016 Just now, Thallen said: I'm playing a Destroyer. I have a Force master in my group who hasnt crashed once. Dang, was just a thought. Not sure how much more I can take of this crashing. It is slowing me down tremendously. Link to comment Share on other sites More sharing options...
Thallen Posted January 16, 2016 Author Share Posted January 16, 2016 Also repaired the game, still doesn't fix it because the game just crashed again. Link to comment Share on other sites More sharing options...
Aeriya Posted January 16, 2016 Share Posted January 16, 2016 I just crashed again even with Razer Synapse turned off. :| Link to comment Share on other sites More sharing options...
Kelbear Posted January 16, 2016 Share Posted January 16, 2016 @Thallen Yeah there's another thread related to this.. looks like it's a common issue for many head start players *sigh My game has crashed over 10 times and I've tried just about everything. No error message pops up.. nothing. Sad to say but from a user experience this is terrible... Really hoping to hear back from NCSoft soon about how they're going to deal/compensate for this shared frustration and pretty much bitter head start experience. Link to comment Share on other sites More sharing options...
Aeriya Posted January 16, 2016 Share Posted January 16, 2016 I have a feeling it's nProtect... if only they'd get rid of it. =.= Link to comment Share on other sites More sharing options...
AbstractNonsense Posted January 16, 2016 Share Posted January 16, 2016 You'll have to turn off everything that has to do with razer under MSCONFIG just press windows button + r and type MSCONFIG and select services and just disable all razer programms this works for me but i don't have any ingame sound this way :/ Link to comment Share on other sites More sharing options...
FearGX Posted January 16, 2016 Share Posted January 16, 2016 I'm crashing over and over as well, every 10-20 minutes game crash with error. I've tried disable razer synapse stuff, still crashing over and over. Link to comment Share on other sites More sharing options...
Jinjii Posted January 16, 2016 Share Posted January 16, 2016 For a product that people have spent a considerable amount of money on, moreso than a brand new console game, you'd think you would able to play without crashing every freaking 15 minutes! Getting VERY annoyed... Link to comment Share on other sites More sharing options...
Thallen Posted January 16, 2016 Author Share Posted January 16, 2016 1 hour ago, AbstractNonsense said: You'll have to turn off everything that has to do with razer under MSCONFIG just press windows button + r and type MSCONFIG and select services and just disable all razer programms this works for me but i don't have any ingame sound this way :/ I've gone into task manager and ended every single Razer thing through task manager and it still crashes :l Link to comment Share on other sites More sharing options...
androphilic Posted January 16, 2016 Share Posted January 16, 2016 Same here, I never had any issue during all the beta test with gameguard and razer. Only today and I guess for the next few days??. They need to fix it!! total waste of $124 with all this issue. Link to comment Share on other sites More sharing options...
ShadeHoney Posted January 16, 2016 Share Posted January 16, 2016 Man this is annoying! Link to comment Share on other sites More sharing options...
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